Personal Training Manager

Crunch Fitness • Port Arthur, TX

1d

About The Position

The Personal Training Manager leads, develops, and supports certified Personal Trainers and Personal Training Sales Consultants to deliver strong member results and drive business performance. The role is responsible for hiring, training, coaching, and managing the team; building client acquisition and retention; and meeting club goals. The manager oversees the CrunchOne Kickoff experience and the accurate administration of personal training services, including client programming, supplements, and progress tracking. The position also maintains department performance data, collaborates with club leadership, delivers excellent customer service, and ensures operational accuracy and compliance across training activities.

The manager is expected to foster a warm, hospitable, high-performance club culture where members can pursue their goals in a no-judgments environment. This position reports key results and action plans to the Managing Partner and Market PTM. No travel is required.

Requirements

• At least 3 years of experience as a personal trainer.
• Experience executing plans and managing KPIs.
• Solid understanding of the fitness industry, market, and key business drivers.
• CPR/AED certification; certification may be obtained within 30 days of hire.
• A certification in one or more approved nationally accredited certifications listed in the posting, including certifications from ACSM, ACE, The Cooper Institute, IFPA, NASM, NESTA, NFPT, NSCA, or ISSA with NCCA accreditation.
• High school diploma or GED.
• Ability to lift or move 50 pounds.
• Ability to perform duties involving lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.

Nice To Haves

• Experience managing and leading a team of 3–10 employees.
• Bachelor’s degree.

Responsibilities

• Hire, train, and manage the performance of qualified Personal Trainers and Personal Training Sales Consultants.
• Assist in developing the fitness expertise of all Crunch team members.
• Meet new-client acquisition and existing-client retention targets for the club.
• Coach and guide direct reports on engaging, prescribing, acquiring, and retaining clients.
• Conduct one-on-one meetings with direct reports to review performance, motivate them, and support achievement of individual and company goals.
• Administer and manage the CrunchOne Kickoff experience by demonstrating, coaching, and guiding with the goal of acquiring personal training clients.
• Drive CrunchOne Kickoff appointments and achieve weekly and monthly new-client targets.
• Ensure accurate administration of personal training services, including dotFIT programs and supplements, client programming, and progress tracking.
• Maintain accurate reporting and data to provide insight into department performance.
• Align and direct resources based on KPIs and organizational priorities.
• Respond to all member inquiries within 24 hours and provide excellent customer service.
• Report key results and action plans to the Managing Partner and Market PTM.
• Maintain accurate time-clock and personal-training-session utilization records for labor controls and integrity.
• Maintain accurate, up-to-date certification and CPR records for personal training staff.

Benefits

• PTO.
• Subsidized health, dental, and vision insurance coverage for full-time positions.
• Basic life and AD&D insurance.
• HSA.
• Short-term disability.
• Free gym membership.
• Competitive pay and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED