Regional Operations Manager
About The Position
SouthernCarlson is hiring a Regional Operations Manager to lead and support branch operations across its Southwest region, including Virginia, Maryland, and Delaware. The role oversees branch leadership, operational execution, and financial performance across multiple locations, with an emphasis on consistency, safety, and exceptional customer service. The manager partners with Sales leadership, develops branch leaders and teams, and drives operational and financial improvements. The role is based in Atlanta, Georgia, follows a Monday–Friday schedule, and requires regular travel within the region. Compensation is a competitive base salary plus bonus.
Requirements
- Strong leadership and team development experience across multiple locations.
- Proven ability to drive financial performance and operational results.
- Excellent communication and relationship-building skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Bachelor’s degree and/or 5+ years of operations management experience.
- Valid driver’s license and ability to travel regularly within the region.
Nice To Haves
- Experience in distribution, construction supply, or industrial industries.
Responsibilities
- Lead and support Branch Managers to drive operational excellence and consistent performance across locations.
- Partner with Sales leadership to align operational execution with revenue growth strategies and customer needs.
- Drive regional financial performance, including revenue growth, profitability, and expense management.
- Establish expectations, KPIs, and accountability standards across branch teams.
- Coach, mentor, and develop leaders and teams.
- Analyze operational and financial metrics to identify trends, risks, and opportunities for improvement.
- Implement and standardize processes, policies, and best practices across branches.
- Resolve complex operational and customer issues while maintaining strong relationships.
- Ensure compliance with safety standards, DOT, Hazmat, and company policies.
- Conduct regular branch visits to maintain visibility, engagement, and operational alignment.
- Prepare and present performance reports and action plans to senior leadership.
- Support company initiatives, system implementations, and continuous improvement efforts.
Benefits
- Competitive base salary plus bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Career growth opportunities
- Collaborative, team-first family culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
