Regional Operations Manager
About The Position
FBFK Law is hiring a Regional Operations Manager to lead operations across its California offices in Irvine, Century City, and Del Mar. This is the senior non-attorney operations role in California, based primarily in Irvine and reporting to the Director of Operations in Plano, Texas. The manager will apply and adapt firm operating standards across the region, lead support staff, maintain compliance, and help managing partners focus on client work. The role has authority over operational and support-staff matters within the approved budget and responsibility for developing the California operating playbook. The manager oversees staffing, coverage, office services, facilities, vendors, landlord relationships, support-staff assignments and capacity, and lateral onboarding. The role partners with HR on California staff recruiting, onboarding, reviews, and discipline, and escalates harassment, safety, leave, and accommodation matters to HR. It also manages California compliance calendars and workplace safety plans, builds and manages the regional budget with the CFO, monitors billing and time-entry deadlines, maintains Paycom data and payroll inputs, and leads Aderant adoption among California staff following its December 1 go-live. Within 60 days, the manager will assess each office and deliver a written operating plan with priorities, owners, and dates. Ongoing duties include weekly check-ins with each office managing partner and a monthly California operating review. The position is primarily office-based, with regular travel among California offices, occasional travel to Texas, and occasional evening or weekend work for moves, firm events, or urgent matters. The stated base salary is $165,000–$195,000, plus a 15% target bonus and the firm's benefits package.
Requirements
- At least 8 years of office or operations leadership, including law firm experience.
- At least 5 years of staff-supervision experience and experience supporting more than one office.
- A track record of standardizing operations across multiple offices.
- At least 3 years of hands-on HR work, including recruiting, employee relations, and leave administration.
- Working knowledge of California employment law, including wage and hour requirements, meal and rest periods, exempt classification, and leaves.
- Experience preparing budgets, explaining variances, and approving invoices and expenses.
- Experience managing hybrid or remote staff with clear availability and output expectations.
- Bachelor's degree in business, human resources, or a related field, or equivalent experience.
Nice To Haves
- Aderant experience.
- HRIS or payroll experience.
- Experience onboarding lateral attorneys and their teams.
- Experience in both Texas and California.
- CLM experience.
- SHRM-CP or SHRM-SCP certification.
- PHR or SPHR certification.
- Association of Legal Administrators (ALA) involvement.
Responsibilities
- Oversee staffing, coverage, office services, facilities, vendors, and landlord relationships across the Irvine, Century City, and Del Mar offices.
- Supervise legal assistants, office assistants, and reception staff; manage the staff-to-attorney assignment roster, workload and utilization tracking, and coverage planning for leave and turnover.
- Coordinate lateral partner and team onboarding with HR, Talent, Finance, and Marketing to ensure systems, space, support, and billing are ready on day one.
- Partner with the Director of HR on recruiting, onboarding, performance reviews, and discipline for California staff; promptly refer harassment, safety, leave, and accommodation matters to HR.
- Run the California compliance calendar, including meal and rest periods, timekeeping, postings, harassment prevention training, leave notices, and exempt classification.
- Lead the Workplace Violence Prevention Plan, Injury and Illness Prevention Program (IIPP), and emergency planning.
- Build and manage the California budget with the CFO, review monthly variances, approve spending within delegated authority, and monitor time-entry and billing deadlines.
- Maintain accurate Paycom data and payroll inputs each pay cycle.
- Lead Aderant adoption among California staff following the December 1 go-live.
- Within 60 days, assess each office and submit a written operating plan with priorities, owners, and dates to the Director of Operations.
- Conduct weekly check-ins with each office managing partner and a monthly California operating review.
Benefits
- Firm benefits package.
- 15% target bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
