Operations - Regional Operations Manager

Continental Battery Systems • Boston, MA

1d

About The Position

Continental Battery Systems is seeking a career-minded, energetic, customer-focused, and collaborative Regional Operations Manager to contribute to the business and pursue professional development and career progression in a fast-paced organization. The role focuses on delivering a high-quality customer experience while increasing profitable sales of company products and services. It involves frequent regional and overnight travel to client sites, branch locations, and customer meetings. The schedule is daytime, Monday through Friday, with occasional weekends as needed.

Requirements

• Customer-focused approach.
• Ability to adapt sales presentations to executive-level and service-level audiences.
• Ability to travel frequently regionally and overnight to client sites, branch locations, and customer meetings.

Responsibilities

• Deliver a high-quality customer experience while increasing profitable sales of company products and services.
• Create and maintain strong client relationships and promoters of the company.
• Complete administrative work necessary to ensure the safety of branch personnel.
• Maintain close business relationships with the top 20% of clients.
• Record daily customer-related activities in the CRM, including call reports about quotes, orders, and customer or vendor relationship issues.
• Pursue and maintain preferred vendor status with clients.
• Maintain knowledge of company products and educate customers about products that meet their needs.
• Identify opportunities to help customers by expanding their use of company products and services.
• Adapt sales presentations for both executive-level and service-level audiences.
• Maintain and replenish consignment products for customers, as needed.
• Coordinate with branch managers to implement improvement processes.
• Meet regularly with the Vice President to discuss measurable and achievable sales objectives.
• Maintain accurate documentation of customer transactions and compile accurate reports.
• Maintain positive customer relationships while ensuring timely collection of payment for orders.
• Provide sales reports.
• Train other personnel and prospects on mastered job processes, techniques, and procedures.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Substantial 401(k) match
• Robust voluntary benefits package
• Paid time off
• Paid holidays
• Employee product discounts
• Training and resources
• Professional development and career progression opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed