Regional Operations Manager

Eclipse Advantage Career • Olathe, KS

19d • Onsite

About The Position

The Regional Operations Manager oversees 1–3 third-party logistics (3PL) distribution centers, managing and optimizing facility performance while supporting business growth and exceptional client service. The role begins with one account at a client site in Olathe, Kansas, and may expand to additional sites. When not traveling to client locations, the manager will be based at the Olathe client site. The position leads operational planning and execution, financial performance, client relationships, sales support, continuous improvement, and facility leadership across the region. Weekly travel to regional sites is required.

Requirements

• 7–10 years of experience in multi-site operational management, preferably in grocery or 3PL industries.
• Ability to develop workforce strategies and drive process improvements.
• Strong data analysis skills and ability to use metrics to inform decisions.
• Excellent communication and interpersonal skills, including experience managing challenging client conversations.
• Sales-minded and curious, with ability to support business development activities.
• Self-starter who can adapt quickly, motivate teams, and deliver results in a complex, fast-paced environment.
• Willingness to travel weekly to regional sites as required.
• Must be able to work in the USA.

Responsibilities

• Develop and implement strategic warehouse and distribution operations plans across regional sites.
• Establish and enforce operational processes, procedures, and metrics to improve efficiency, quality, and safety.
• Lead cross-functional projects, including facility start-ups and other business initiatives.
• Prepare and oversee budgets and align performance with financial targets.
• Conduct monthly financial projections and analysis for each site, identifying cost savings and performance improvements.
• Serve as the primary client contact, responding to inquiries, resolving issues, and managing expectations.
• Build trust-based client relationships while meeting client needs and maintaining operational integrity.
• Manage challenging client conversations and turn potential conflicts into opportunities for improvement.
• Partner with sales and business development teams to identify growth opportunities, conduct site assessments, and engage prospective clients.
• Assist with client presentations and discussions to support new business.
• Develop and monitor KPIs for regional facilities and drive continuous improvement.
• Analyze data to identify trends, optimize workflows, and implement process enhancements.
• Lead and mentor facility managers and direct reports through strategic guidance, support, and coaching.
• Foster accountability, collaboration, and innovation across sites.

Benefits

• Competitive base salary with a variable commission plan based on gross profit.
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed