Regional Operations Manager

HERITAGE TRACTOR • Mendota, IL

10d • $95,000 - $105,000

About The Position

Effectively lead operational activities within the Parts/Service business across a defined group of locations to maximize revenue, margin, profitability, and customer satisfaction in alignment with the organization’s financial and operational objectives. The role provides leadership and support to Parts/Service Managers, drives business plans and strategies, and ensures effective execution of training, performance metrics, and administrative responsibilities.

Requirements

• At least 5 years leading and managing Parts and/or Service Department operations, or other high-level related management experience.
• Experience coaching and leading others to drive revenue in Parts and/or Service.
• Strong and effective communication, computer, and technology skills.
• Demonstrated ability to create positive relationships with peers.
• Applicable experience required.
• Valid driver’s license required.

Nice To Haves

• College or associate degree preferred.

Responsibilities

• Coach and lead Parts/Service Managers in driving revenue and operational efficiencies at their locations.
• Lead, support, and drive the Parts/Service business in alignment with the overall Aftermarket Business Plan.
• Execute Parts/Service strategies and processes to ensure internal and external customer satisfaction.
• Lead recruitment of highly skilled and motivated aftermarket employees.
• Ensure staffing levels are met and employees are retained at levels that support customer and company success.
• Drive timely and efficient execution by Parts/Service Managers of training requirements, applicable performance metrics, and assigned administrative tasks, including safety, facility, and fleet management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed