Regional Operations Manager

Shaw Industries•Elkhart, IN

19d•Onsite

About The Position

Shaw Industries Group, Inc. is seeking a Distribution Operations Manager to oversee the daily operations of its Regional Distribution Center in Elkhart, Indiana. The center handles receiving, processing, shipping, storing, and delivering flooring products. The manager leads approximately 15 associates, including drivers and warehouse associates, across two shifts, and is responsible for operational excellence in a fast-paced, customer-focused distribution network.

Requirements

Bachelor’s degree and at least 1 year of logistics experience; or an associate degree and at least 3 years of logistics experience; or a high school diploma/GED and 5–7 years of logistics management or supervisor experience.
Capability and aspiration to progress within the organization.
Experience working with hourly associates and guiding teams toward shared operational goals.
Ability to coach and develop leadership teams to improve performance and operational efficiency.
Commitment to high standards and continuous improvement.
Ability to collaborate with cross-functional teams, including Sales and Customer Service.
Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
Leadership experience within large and diverse organizational structures.
Strong written and verbal communication skills for interaction across teams and with external partners.
Strong organizational skills and attention to detail in managing complex workflows.
Willingness and ability to travel to regional warehouse locations as needed.
Initiative and focus on achieving results.

Nice To Haves

Knowledge of Department of Transportation (DOT) compliance and transportation regulations.

Responsibilities

Oversee the Regional Distribution Center’s performance, focusing on safety, customer experience, associate engagement, and cost efficiency.
Provide clear direction to associates across shifts, remove operational barriers, and support effective daily execution.
Reinforce performance expectations through coaching and support associate growth and engagement.
Collaborate with Sales and Customer Service to resolve customer exceptions and maintain service standards.
Report facility performance and continuous-improvement opportunities to the Director of Regional Operations.
Maintain a safe work environment and ensure compliance with DOT regulations and company safety protocols.
Motivate associates to meet facility goals, implement process improvements, and foster ownership and initiative.
Expand Shaw Truck’s market presence by negotiating freight rates and securing new business while meeting customer needs.
Optimize transportation equipment and staffing to provide timely, efficient delivery and pickup services.