Regional Network Trailer Manager

U.S. Xpress Enterprises, Inc.

4d•$22 - $25•Onsite

About The Position

The Regional Network Trailer Manager manages and coordinates trailers across an assigned region to maximize return on invested capital. The role serves as the single point of contact for regional trailer needs, works with multiple departments to resolve imbalances and issues, and provides visibility into market pain points. The position is based at U.S. Xpress headquarters and is not open to remote work. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Associate degree or equivalent experience.
At least 1 year of experience in transportation-industry operations.
Excellent verbal and written communication skills.
Ability to multitask and work in a fast-paced, changing environment.
Problem-solving skills.
Attention to detail.

Responsibilities

Manage the trailer network in the assigned region to ensure optimal trailer supply in every market.
Serve as the single point of contact for all trailer needs in the assigned region.
Lead decisions about where equipment should be placed or shifted to realign balances.
Monitor revenue per trailer and trailer dwell in the assigned region using trailer reports.
Identify high trailer-dwell opportunities and communicate them to appropriate departments or customers to improve trailer utilization.
Collaborate with Account Management on customer business changes and pool closures; facilitate trailer removal and updates to customer pool types and commitments.
Ensure detention and trailer-related accessorial fees are billed and paid to maximize equipment revenue.
Use the Trailer Velocity Report to identify unproductive trailers and work with Planning, Customer Service, XRA, Fleets, and Assets to return them to productive use.
Work with Account Management on new OTR and Dedicated customer start-ups and ensure requirements are met on the agreed timeline.
Participate in onboarding calls, provide trailer locations, and confirm customer pool types, commitments, and polygons.
Review trailer pool commitments monthly with Account Management and adjust them as needed to maximize utilization.
Reconcile terminal yard checks; research and re-spot trailers that are in incorrect locations.
Maintain trailer balance percentage targets by market and provide solutions for maintaining the trailer network.
Review trailer exclusions with appropriate customer service leaders or sales leadership to reduce rework and improve trailer pool accuracy.
Communicate with Dedicated regarding new and existing business and associated trailer needs.
Create accountability with the Account Management team for assigned KPIs.