Regional Network Trailer Specialist

U.S. Xpress • Chattanooga, TN

2d • Onsite

About The Position

The Regional Network Trailer Specialist manages and coordinates trailers across an assigned region to maximize return on invested capital. The position serves as the single point of contact for regional trailer needs and works with multiple departments to resolve trailer imbalances, improve utilization, and identify market pain points. The role monitors trailer revenue, dwell, and utilization; coordinates trailer placement and recovery; supports customer start-ups and changes; and maintains accurate trailer pools, locations, commitments, and balance targets.

Requirements

• Associate degree or equivalent experience.
• At least 1 year of experience in operations within the transportation industry.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced, changing environment.
• Problem-solving skills.
• Attention to detail.

Responsibilities

• Manage the trailer network in the assigned region to ensure optimal trailer supply in every market.
• Serve as the single point of contact for all trailer needs in the assigned region.
• Lead decisions about where equipment should be placed or shifted to realign balances.
• Monitor revenue per trailer and trailer dwell using trailer reports.
• Identify and communicate high-dwell opportunities to improve trailer utilization.
• Collaborate with Account Management on customer business changes and pool closures; facilitate trailer removal and updates to pool types and commitments.
• Ensure detention and trailer-related accessorial fees are billed and paid to maximize equipment revenue.
• Use the Trailer Velocity Report to identify unproductive trailers and coordinate with Planning, Customer Service, XRA, Fleets, and Assets to return them to productive use.
• Support new over-the-road and Dedicated customer start-ups with Account Management, including onboarding calls, trailer locations, pool type and commitment accuracy, and customer polygon accuracy.
• Review trailer pool commitments monthly with Account Management and adjust as needed to maximize utilization.
• Reconcile terminal yard checks, researching and correcting trailer locations when equipment is spotted incorrectly.
• Maintain trailer balance percentage targets by market and provide solutions for maintaining the trailer network.
• Review trailer exclusions with customer service leaders and sales leadership to reduce rework and improve trailer pool accuracy.
• Communicate with Dedicated teams about new and existing business and associated trailer needs.
• Establish accountability with the Account Management team for assigned KPIs.

Benefits

• Medical, dental, and vision coverage.
• Basic and supplemental life insurance.
• Accidental death and dismemberment coverage.
• Health savings accounts.
• Flexible savings accounts.
• Company-paid holidays.
• Paid time off.
• 401(k) with employer matching contribution.
• Employee stock purchase plan.
• Paid parental leave.
• Short-term incentive program.
• Employee assistance program.
• Pet insurance.
• Employee stock options.
• Profit-sharing.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree