Regional Medical Assistant Float

VIPcare•Titusville, FL

2d•$18 - $25

About The Position

The Regional Medical Assistant Float provides clinical and administrative support across multiple clinic locations, helping deliver safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the role prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive position involves direct patient care and medication administration and requires accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on preventive care and travels throughout an assigned region to support clinic operations and patient experience. Regional travel is expected approximately 85% of the time. The position also supports clinical documentation, patient outreach and care coordination, Annual Wellness Visits, preventive screenings, and transitions of care. It includes front-office duties, supply inventory support, and onboarding or training of team members as assigned. The role requires reliable personal transportation to travel between assigned clinic locations. The schedule is Monday through Friday, with no weekends or on-call. The listed pay range is $18.00–$25.00 per hour, with performance bonuses. Benefits include paid holidays and PTO, medical, dental and vision insurance, 401(k), virtual care, wellness and employee assistance programs, parental leave, and learning and employee-perk programs.

Requirements

High school diploma or equivalent required.
Current CPR/BLS certification required, or must be obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience; cultural diversity awareness and sensitivity to the needs of Medicare and other patient populations.
Reliable personal transportation and willingness to travel within the assigned region approximately 85% of the time.
Ability to perform clinical physical activities, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and sufficient visual acuity and hearing (with or without reasonable accommodation) to perform essential job functions safely.
Ability to operate standard office equipment, computers, telephones, and clinical devices.

Nice To Haves

Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for examinations by collecting and documenting histories, medications, allergies, preventive care information, and other relevant clinical details in the EMR.
Measure, document, and report vital signs and clinical observations; prepare patients and examination rooms for visits.
Assist providers with examinations, treatments, and in-office procedures, and explain provider instructions and follow-up care as directed.
Administer medications, immunizations, and treatments as directed and within applicable state regulations; assist with wound care and other clinical procedures.
Initiate and monitor IV infusions when trained and permitted; perform phlebotomy, prepare specimens, and conduct CLIA-waived laboratory testing.
Perform in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Complete laboratory quality controls and testing logs; clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, test results, procedures, supplies, and telephone encounters in the EMR.
Conduct patient communications and outreach, including appointment and medication reminders, transitional care management outreach, preventive care outreach, and care coordination.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, and documentation of completed services; maintain medical records according to organizational policies and HIPAA requirements.
Manage front-office duties, including answering calls, greeting patients, scheduling, registration and check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor and assist with ordering medical supplies, pharmaceuticals, disposable clinical items, and office supplies.
Collaborate with providers and clinic teams to support efficient operations; assist with onboarding and training new team members as assigned.
Travel within the assigned region to support multiple clinics, adapting to different workflows and operational needs while maintaining consistent care standards.
Perform other duties as assigned.