Regional Medical Assistant Float

VIPcare•Decatur, AL

About The Position

The Regional Medical Assistant Float provides clinical and administrative support across multiple VIPcare clinic locations, helping deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the role prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive position includes direct patient care and medication administration and requires accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on preventive care and travels within an assigned region to support clinics. Regional travel is expected approximately 85% of the time. The position includes patient intake and preparation, clinical procedures and diagnostic testing, documentation and care coordination, administrative support, inventory assistance, and onboarding or training support for team members. The employee adapts to different clinic workflows and operational needs while maintaining consistent care standards and a positive patient experience. The schedule is Monday through Friday, with no weekends or on-call duties. The posted pay range is USD $18.00–$25.00 per year; compensation depends on relevant experience, skills, and qualifications.

Requirements

High school diploma or equivalent required.
Current CPR/BLS certification required or must be obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records.
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural awareness and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Reliable personal transportation and willingness to travel within the assigned region approximately 85% of the time.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods and visual acuity and hearing, with or without reasonable accommodation, sufficient to perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least 1 year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for examinations; obtain and document patient history, medications, allergies, preventive care information, and other relevant clinical information in the electronic medical record.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
Administer oral and injectable medications, immunizations, and treatments as directed by providers and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing, and complete laboratory quality controls and required testing logs.
Perform in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials in accordance with infection prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the EMR.
Complete patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, care coordination, and documentation of completed services.
Maintain patient records in accordance with organizational policies and HIPAA requirements.
Manage front-office tasks, including calls, greeting patients, appointment scheduling, registration, check-in and check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and disposable supply inventories and assist with ordering.
Support onboarding and training of new team members across assigned clinic locations.
Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
Travel within the assigned region to provide clinical support at multiple clinic locations, approximately 85% of the time.
Perform other duties as assigned.