Regional Medical Assistant Float

VIPcare•Fairhope, AL

1d•$18 - $25

About The Position

The Regional Medical Assistant Float provides clinical and administrative support across multiple clinic locations, helping deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the role prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive role involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The position supports Medicare Advantage patients in a value-based care model focused on preventive care and travels across an assigned region to provide physician support and a positive patient experience. Regional travel is expected approximately 85% of the time. The role also supports patient communications, care coordination, Annual Wellness Visits, preventive screenings, medical records, clinic inventories, and office operations. It may assist with onboarding and training team members across assigned locations and adapt to differing clinic workflows and operational needs while maintaining consistent care standards. The position follows a Monday–Friday schedule with no weekends or on-call duties. Compensation is listed as USD $18.00–$25.00 per year, with a competitive hourly rate and performance bonuses; the selected candidate’s compensation will depend on relevant experience, skills, and qualifications.

Requirements

High school diploma or equivalent required.
Current CPR/BLS certification required or must be obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural awareness and sensitivity to Medicare and other patient populations served by VIPcare.
Reliable personal transportation and willingness to travel within the assigned region approximately 85% of the time.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods and to operate standard office equipment, computers, telephones, and clinical devices.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to safely perform essential job functions.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory-care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Obtain and document patient histories, medications, allergies, chief complaints, preventive-care information, vital signs, and other clinical observations in the EMR.
Prepare patients and examination rooms; assist providers during examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed, and provide professional, compassionate patient service.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, and conduct CLIA-waived laboratory testing according to established procedures.
Perform in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Complete laboratory quality controls and maintain testing logs; clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the EMR.
Complete patient communications, including appointment and medication reminders, transitional-care outreach, and preventive-care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, care coordination, and documentation of completed services.
Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
Handle front-office duties, including answering calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription-refill coordination, and routing inquiries.
Monitor and assist with ordering medical supplies, pharmaceuticals, disposable clinical items, and office supplies.
Support onboarding and training of new team members as assigned and collaborate with providers, clinical staff, and front-office personnel.
Travel within the assigned region to support multiple clinic locations, adapting to local workflows and operational needs while maintaining consistent patient-care standards.
Perform other duties as assigned.