Affordable Regional Manager - Knoxville

Elmington Living • Knoxville, TN

9d

About The Position

Elmington Living is hiring a Regional Manager to lead operations and financial performance across a portfolio of affordable housing communities. The role partners with Community Directors, provides hands-on leadership when challenges arise, and helps each property achieve strong results while delivering a positive resident experience. The position requires a substantial field presence, with at least four days per week visiting properties and estimated travel of 80%.

Requirements

• 2–4 years of property management experience, including multi-site or supervisory experience.
• Affordable housing experience and knowledge of LIHTC, HUD, Section 8, and state programs.
• Ability to work in the field and visit and support properties at least four days per week; estimated travel is 80%.
• Valid driver's license and ability to travel regularly to assigned communities.
• Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software.
• Strong organizational ability to manage priorities, people, and properties.
• Clear written and professional verbal communication skills and ability to build strong relationships across teams.
• Hands-on leadership skills, including coaching and developing others.
• Understanding of cash flow and its effect on property-level financial performance.

Nice To Haves

• TCS, COS, HCCP, or CPM certification.

Responsibilities

• Track property performance, including NOI, NRI, bad debt, management fees, and physical occupancy, against budget.
• Maintain a near-daily on-site presence across the portfolio, with at least four days per week in the field; formally visit and inspect each property every week for curb appeal, apartment readiness, and maintenance standards.
• Review monthly financials with Community Directors, identify variances, and implement corrective actions.
• Oversee property-level action plans for underperforming assets, hold Community Directors accountable for progress, and drive portfolio-level strategy.
• Monitor accounts receivable and accounts payable performance across the portfolio and communicate trends to the RVP and Asset Management.
• Lead monthly formal site inspections across properties.
• Maintain audit readiness and compliance with LIHTC, HUD, Section 8, and applicable state program requirements.
• Prepare properties for REAC, MOR, and state agency inspections, and lead corrective action plans for findings.
• Audit income certifications, recertifications, and waitlist management for accuracy and timeliness.
• Meet weekly one-on-one with each Community Director to review performance and priorities and provide support.
• Coach, develop, and hold Community Directors accountable across the portfolio.
• Participate in hiring, onboarding, and training on-site leasing and management teams.
• Drive timely and professional resolution of resident concerns and escalations.
• Partner on marketing and leasing strategies to achieve and maintain target occupancy.
• Promote resident retention and community engagement.

Benefits

• Competitive compensation.
• Monthly bonus opportunities tied to achievable KPIs.
• Medical, dental, and vision benefits starting the first of the month following hire.
• Company-provided life insurance, short-term disability, and long-term disability coverage.
• 401(k) eligibility after 90 days, with company match.
• Accrual of vacation, sick, and personal time.
• 10 paid holidays per year.
• Cell phone reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed