Affordable Housing Regional Manager

Lone Pine Associates Inc•Kennewick, WA

1d•$75,000 - $95,000•Remote

About The Position

Lone Pine Associates Inc, the employing entity for Viridian Management, Inc. supervisory staff, is seeking a Regional Manager for a portfolio of multifamily affordable housing properties. The position is primarily responsible for day-to-day portfolio operations and achieving property operational and supervisory goals, including occupancy, maintenance, staffing, financial health, accessibility, and program compliance. The Regional Manager is the main point of contact for agencies, owners, and investors and coordinates communication, inspections, audits, staffing, and financial reporting. The role is remote in Oregon or Washington, with required travel to properties in the region and to the corporate office. The schedule is 40 hours per week, Monday through Friday. Compensation is $75,000–$95,000 annual salary, depending on experience. Viridian Management describes its work as providing residents with clean, safe, and comfortable affordable housing and responding to the needs of residents and partners. The Regional Manager oversees communication and reporting; occupancy and tenant relations; budgets and financial performance; hiring, training, and supervision of site staff; maintenance and capital work; and property safety and security.

Requirements

Legally qualified to work in the United States.
Valid driver’s license and insurance.
Four to six years of multifamily housing experience; affordable housing experience is preferred.
Three to five years of direct management experience.
Proficiency with Microsoft Office Suite, including Word and Excel, Gmail, and the Chrome internet browser.
Ability to mentor new employees and supervise site staff teams.
Ability to multitask.
Ability to type 60 words per minute and use 10-key.
Ability to use a computer, fax machine, scanner, printer, smartphone, and tablets.
Complete knowledge of Viridian policies and funding regulations is listed as a desired qualification.

Nice To Haves

Bachelor’s degree.
Licensed Property Manager or Property Management License.
Three to five years of employment with Viridian Management.
Previous experience as a Senior Site Manager, Compliance Specialist, or Senior Property Accountant.
Proficiency managing processes through Yardi, Kissflow, and Tenant Tech.
HCMR/HOME certification or training.
HCCP certification.
C3P certification.
HUD/RD training.
Affordable housing experience.

Responsibilities

Coordinate communication between corporate staff, site staff, owners, investors, and program agencies; coordinate inspections, audits, staffing, and financial reporting.
Review site narratives and submit monthly owner reports; respond to owner questions and concerns; prepare sites for audits and develop responses and action plans for deficiencies.
Communicate regularly with site staff, promote and recognize performance, support constructive communication with corporate staff, and maintain professional vendor communications.
Review and act on internal reports, including vacancy, accounts receivable, and monthly reporting; understand relevant company policies, landlord-tenant law, fair housing policies, funding-source regulations, and federal and state housing handbooks.
Use Viridian software and, when possible, serve on local boards or organizations supporting the industry and career growth.
Ensure vacancies are filled within 45 days; supervise move-in, move-out, and annual recertification tenant-file processing in accordance with company policy and applicable agency requirements.
Research local rental markets and develop strategies to find and retain quality tenants; ensure consistent lease enforcement and document use; handle evictions as required under company and legal requirements.
Review and approve reasonable accommodations; respond to tenant issues and appeals; ensure required pre-move-out, move-out, quarterly, and safety inspections are conducted.
Ensure Affirmative Fair Housing Marketing Plans and Limited English Proficiency plans are completed, available, and followed as required; support rehabilitations and lease-ups.
Develop annual budgets and obtain required approvals within 90 days of year-end; monitor properties against budgets and financial targets, including owner returns, cash flow, and tax planning.
Ensure HUD contract renewals meet program guidelines; obtain required expenditure approvals; oversee appropriate use of tax, insurance, and replacement reserve accounts.
Develop and follow action plans for properties with operational issues; complete year-end reporting within 90 days and follow up with agencies until closing letters are received.
Prepare staffing plans; advertise positions, interview candidates, check references, and ensure new-hire paperwork is completed accurately and on time.
Train site staff as required, supervise completion of training syllabi, and participate in developing staff training curriculum.
Conduct annual staff reviews, performance improvement plans, counseling, and terminations in accordance with company and applicable state and federal policies.
Develop key site positions to support portfolio management; ensure staff meet dress-code, identification-badge, and professional-appearance expectations; approve changes to site office hours and ensure offices open on schedule.
Supervise site staff, property activities, and daily operations.
Ensure maintenance follows the Viridian Maintenance Policy Manual; maintain property curb appeal and coordinate maintenance contracts, including elevator, fire-safety-system, and grounds contracts.
Ensure preventive maintenance plans are documented and implemented; ensure maintenance requests are completed within three business days and capital items are completed in accordance with approved budgets and available cash flow.
Ensure supplies and vendors comply with purchasing policy, approve new site vendors, and keep supply and tool sheds organized and adequately stocked.
Keep office and storage areas clean, organized, and stocked; ensure the Viridian Safety Manual is available and an Emergency Action Plan is completed and posted.
Act as Incident Commander for insurance claims, coordinate with the corporate insurance administrator, and follow claims through closure.
Ensure OSHA requirements and Global Harmonization System requirements are met, implement Safety Committee recommendations, and maintain accountability for property and management-company maintenance equipment.

Benefits

Health insurance, with two plan options and 100% employer-paid employee and family coverage.
Dental insurance, with 100% employer-paid employee and family coverage.
Vision insurance, with 100% employer-paid employee and family coverage.
Critical Illness insurance.
Short Term Disability insurance.
Accident insurance.
Hospital insurance.
$35,000 employer-paid life insurance, with the option to purchase additional coverage.
Employer-paid Life Flight Membership.
MetLife Pet Insurance.
Aflac.
FSA and Dependent Care FSA or HSA with employer contribution, depending on medical plan.
401(k) with 4% employer match.
Paid Time Off accrued at 4.62 hours per biweekly pay period for employees working 40 hours per week.
15 paid holidays per year, including two four-day weekends and the employee’s birthday.
Paid bereavement leave.
Paid volunteer days.
Employee Assistance Program.