Regional Manager, Affordable Housing

Asset Living•McAllen, TX

About The Position

The Regional Manager, Affordable Housing oversees operations across a portfolio of housing communities. This offsite leader manages personnel, leasing, maintenance, financial, administrative, and risk-management functions, while ensuring properties and staff comply with company policies and procedures, safety requirements, fair housing guidelines, and liability standards. The role also supports compliance with affordable housing regulations and funding requirements, including LIHTC and/or Section 8 policies and processes.

Requirements

Affordable housing experience that includes LIHTC.
Prior experience as a Regional Manager.
High school diploma or equivalent; alternatively, the posting lists a bachelor's degree, four years of housing-industry experience, one to two years of related experience and/or training, or an equivalent combination of education and experience.
Basic computer skills and the ability to understand and perform all on-site software functions.
Basic knowledge of Fair Housing laws and OSHA requirements.

Nice To Haves

Bachelor’s degree preferred.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification preferred.

Responsibilities

Ensure compliance with Equal Housing Opportunity and affirmative fair housing laws, LIHTC and/or Section 8 policies, and applicable regulatory, funding, contractual, and reporting requirements.
Monitor LIHTC applications and annual recertifications; review files, conduct physical inspections, interact with regulatory agencies, and complete required semi-annual inspections.
Screen, hire, train, coach, counsel, develop, and supervise on-site staff; address performance issues, promote effective leadership, and ensure staff compliance with company policies.
Review and approve timesheets, salary requests, counseling statements, and written evaluations, and coordinate relevant documentation with leadership and Human Resources.
Maximize net operating income through cost control and revenue and leasing improvements; develop annual operating budgets and forecasts, assess significant budget variances, and recommend capital improvements.
Monitor project proposals, contracts, and work in progress; oversee timely receipt and reconciliation of deposits, rent collections, charges, and vendor invoices.
Ensure property closeouts are timely and ownership financial reports are accurate.
Develop annual marketing plans and strategies to generate rentals or support rent increases.
Ensure effective leasing practices, follow-up, lease documentation, and reporting; handle resident complaints and requests and develop resident retention programs.
Oversee administrative and leasing reports to ensure they are accurate, complete, and submitted on time.
Support the property emergency response team and ensure emergencies are handled according to company guidelines.
Monitor customer service, service-request turnaround, maintenance responsiveness, property appearance, and timely completion of repairs through regular inspections and tours.
Use property resources, equipment, and supplies economically, including obtaining vendor and contractor bids and addressing inadequate service.
Direct and monitor maintenance, construction, and rehabilitation work to ensure quality and timely completion.
Travel for property visits, conferences, training sessions, and other business-related activities.