Affordable Housing Regional Manager

Lone Pine Associates Inc•Bend, OR
•$75,000 - $95,000•Remote

About The Position

Lone Pine Associates Inc is seeking a Regional Manager for a portfolio of multi-family affordable housing projects. The role is primarily responsible for day-to-day portfolio operations and achieving property operational and supervisory goals, including occupancy, maintenance, staffing, financial health, accessibility, and program compliance. The Regional Manager is the main point of contact for agencies, owners, and investors and coordinates communication, inspections, audits, staffing, and financial reporting among corporate staff, site staff, owners, investors, and program agencies. The position oversees tenant relations and occupancy, property financial management, staff recruitment and supervision, maintenance and capital budgeting, and safety and security. The role includes regular travel to properties in the assigned region and to the corporate office. It is remote in Oregon or Washington, full-time, Monday through Friday, with a 40-hour workweek. Lone Pine Associates Inc is the employing entity for Viridian Management, Inc supervisory staff.

Requirements

  • Legally qualified to work in the United States.
  • Valid driver’s license and insurance.
  • Proficiency with Microsoft Office Suite, including Word and Excel, Gmail, and the Chrome internet browser.
  • Ability to mentor new employees and supervise site staff teams.
  • Ability to multitask.
  • Complete knowledge of Viridian policies and funding regulations.
  • Proficiency using a computer, fax, scanner, printer, smartphone, and tablets.
  • Ability to type 60 words per minute and use 10-key.

Nice To Haves

  • Bachelor’s degree.
  • Licensed Property Manager.
  • Four to six years of multi-family housing experience; affordable housing experience preferred.
  • Three to five years of employment with Viridian Management preferred.
  • Three to five years of direct management experience.
  • Experience as a Senior Site Manager, Compliance Specialist, or Senior Property Accountant.
  • Proficiency managing processes through Yardi, KissFlow, and Tenant Tech.
  • HCMR/HOME certification or training.
  • HCCP certification.
  • C3P certification.
  • Property Management License.
  • HUD/RD training.

Responsibilities

  • Coordinate information and reporting among corporate staff, site staff, owners, investors, and program agencies.
  • Review site narratives and submit monthly owner reports; respond to owner questions and concerns.
  • Prepare properties for agency, investor, and lender audits and develop responses and action plans for audit deficiencies.
  • Communicate regularly with site staff and promote constructive communication among site staff, corporate staff, and vendors.
  • Review internal reports, including vacancy, accounts receivable, and monthly reporting.
  • Apply company policies, landlord-tenant law, Fair Housing policies, funding-source regulations, and federal and state housing requirements.
  • Use Viridian software and, when possible, serve on local boards and industry organizations.
  • Ensure vacancies are filled within 45 days and supervise move-in/move-out and annual recertification file processing.
  • Research local rental markets, develop tenant recruitment and retention strategies, and oversee lease enforcement and evictions as appropriate.
  • Review reasonable accommodation requests and respond to tenant issues and appeals.
  • Ensure required pre-move-out, move-out, quarterly, and safety inspections are completed, and oversee AFHMP and LEP plans.
  • Support rehabilitations and lease-ups.
  • Develop annual budgets and obtain required approvals; monitor property performance against budgets and financial targets.
  • Ensure HUD contract renewals, expenditure approvals, reserve-account practices, and annual reporting are completed in accordance with applicable guidelines and timelines.
  • Develop and follow action plans for properties with operational issues.
  • Prepare staffing plans; support recruitment, interviews, reference checks, onboarding, training, performance reviews, improvement plans, counseling, and terminations.
  • Develop site staff career paths and training curricula, and supervise staff, property activities, and daily operations.
  • Ensure staff meet professional appearance and identification requirements and that site offices open on schedule; approve changes to office hours.
  • Ensure maintenance follows company policy, maintain property curb appeal, coordinate maintenance contracts, and implement preventive maintenance plans.
  • Ensure maintenance requests are completed within three business days and capital and transition-plan items are budgeted and completed as appropriate.
  • Oversee purchasing, vendor approval, supply and tool storage, and maintenance equipment accountability.
  • Maintain clean, organized office and storage areas; ensure safety materials and emergency plans are available and posted.
  • Act as Incident Commander for insurance claims, coordinate with the corporate insurance administrator, and follow claims through closure.
  • Ensure OSHA requirements, Global Harmonization System practices, and Safety Committee recommendations are implemented.

Benefits

  • Health insurance with two plan options; employee and family coverage is 100% employer-paid.
  • Dental insurance; employee and family coverage is 100% employer-paid.
  • Vision insurance; employee and family coverage is 100% employer-paid.
  • Critical Illness insurance.
  • Short Term Disability insurance.
  • Accident insurance.
  • Hospital insurance.
  • $35,000 employer-paid Life insurance, with the option to purchase additional coverage.
  • Employer-paid Life Flight Membership.
  • MetLife Pet Insurance.
  • Aflac.
  • FSA and Dependent Care FSA or HSA with employer contribution, depending on medical plan.
  • 401(k) with 4% employer match.
  • Paid Time Off accrued at 4.62 hours per biweekly pay period for 40-hour-per-week employees.
  • 15 paid holidays per year, including two four-day weekends and the employee’s birthday.
  • Paid bereavement leave.
  • Paid volunteer days.
  • Employee Assistance Program.
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