Affordable Regional Manager - Knoxville

Elmington Living•Knoxville, TN

About The Position

Elmington Living is hiring a Regional Manager to lead a portfolio of affordable housing communities. The role is responsible for strengthening property operations, monitoring financial performance, supporting Community Directors, and building capable on-site teams. The Regional Manager provides hands-on leadership across assigned properties, addresses challenges, and helps deliver strong business results and a positive resident experience. The position requires a substantial field presence, including visits to properties at least four days per week and weekly formal site visits and inspections. The Regional Manager monitors financial and operational performance, reviews results with Community Directors, and drives corrective action and portfolio-wide strategy. The role also ensures regulatory readiness and compliance, develops team members, supports hiring and training, resolves resident escalations, and advances marketing, leasing, retention, and community engagement efforts. Estimated travel is 80%.

Requirements

2–4 years of property management experience, including multi-site or supervisory experience.
Affordable housing experience and knowledge of LIHTC, HUD, Section 8, and state programs.
Ability to work in the field and visit and support properties at least four days per week; estimated 80% travel.
Valid driver's license and ability to travel regularly to assigned communities.
Experience with RealPage/OneSite, Yardi, Fortress, or similar property management software.
Strong organizational skills.
Clear written communication, professional speaking skills, and ability to build strong relationships across teams.
Hands-on leadership skills, including coaching and developing others.
Understanding of cash flow and its effect on property-level financial performance.

Nice To Haves

TCS, COS, HCCP, or CPM credential.

Responsibilities

Track NOI, NRI, bad debt, management fees, and physical occupancy against budget.
Maintain a near-daily on-site presence across the portfolio, visiting properties at least four days per week.
Conduct a formal site visit and inspection at each property every week, reviewing curb appeal, apartment readiness, and maintenance standards.
Review monthly financials with Community Directors, identify variances, and implement corrective action.
Oversee property-level action plans for underperforming assets and hold Community Directors accountable for progress.
Develop and drive portfolio-level strategy.
Monitor accounts receivable and accounts payable performance and communicate trends to the RVP and Asset Management.
Conduct monthly formal site inspections across the portfolio.
Maintain audit readiness and compliance with LIHTC, HUD, Section 8, and applicable state program requirements.
Prepare properties for REAC, MOR, and state agency inspections and lead corrective action plans for findings.
Audit income certifications, recertifications, and waitlist management for accuracy and timeliness.
Meet one-on-one with each Community Director weekly to align on performance, priorities, and support.
Coach, develop, and hold Community Directors accountable.
Participate in hiring, onboarding, and training on-site leasing and management teams.
Resolve resident concerns and escalations professionally and promptly.
Partner on marketing and leasing strategies to reach and maintain target occupancy.
Promote resident retention and community engagement.

Benefits

Competitive compensation.
Monthly bonus opportunities tied to achievable KPIs.
Medical, dental, and vision benefits starting the first of the month following hire.
Company-provided life insurance.
Short-term disability coverage.
Long-term disability coverage.
401(k) eligibility after 90 days, with company match.
Vacation, sick, and personal time accrual.
10 paid holidays each year.
Cell phone reimbursement.