Regional Manager, Milwaukee

Metropolis•Milwaukee, WI

4d•$110,000 - $140,000•Onsite

About The Position

Metropolis is hiring a Regional Manager to oversee the financial health and operational success of locations in an assigned region. The role develops and achieves regional budgets and financial goals, works to keep locations profitable, and maintains strong client satisfaction. It also supports business development by managing the sales cycle, negotiating contracts, and onboarding new clients. The Regional Manager oversees operating plans, budgets, and reforecasts; monitors financial and operational performance; and builds strong client relationships through proactive communication and problem-solving. The role leads efforts to improve client satisfaction and retention and fosters employee growth through mentoring and performance management. This is an office-first role requiring on-site work at least four days per week. The anticipated base salary is $110,000 to $140,000 annually. Total compensation may also include healthcare benefits, a 401(k), disability coverage, basic life insurance, stock options, and bonus plans.

Requirements

At least 5 years of experience managing multiple locations, stores, or properties.
A track record of meeting or exceeding budget expectations, developing new business, and building strong client relationships.
Ability to communicate complex financial information and strategies clearly to clients and internal teams, with excellent verbal and written communication skills.
Strong understanding of financial analysis, budgeting, key performance indicators, and contract structures and terms.
Experience negotiating to secure new contracts, retain existing business, and resolve potential disputes.
Proficiency with Microsoft Office Suite, Google Workspace, and Slack.
Valid state-issued driver's license showing a current address and an acceptable driving record.

Nice To Haves

Bachelor's degree.
Prior parking industry experience.
Experience with budgeting software, Salesforce, or P&L review systems.

Responsibilities

Oversee development and attainment of regional operating plans, budgets, and reforecasts.
Participate in developing regional financial and operational goals and achieve those goals.
Monitor financial and operational results to support the profitability of existing locations in the assigned region.
Build and maintain strong client relationships through open communication and mutual benefit.
Address client needs and concerns, including budget discrepancies, revenue opportunities, and contract compliance.
Lead client satisfaction and retention initiatives, including acting on survey feedback, addressing facility audit deficiencies, and creating retention plans for at-risk locations.
Drive new business growth by managing the full sales cycle, from lead generation and opportunity qualification through closing and onboarding.
Negotiate and finalize contracts with new clients.
Grow existing accounts by identifying opportunities to sell additional products and services.
Mentor subordinates, implement development plans, address performance issues, and foster a fair environment for talent advancement.