About The Position

The Regional Account Manager (RAM) is part of Alexion’s Hematology and Nephrology Franchise and focuses on PNH. Assigned a sales territory centered on academic centers, hospital systems, private practices, and infusion centers, primarily in Hematology, the RAM is responsible for growing and expanding the PNH portfolio and other products, following FDA approval, for appropriate specialists. The role is field-based and requires regular travel within the territory, including frequent overnight and weekend travel. The RAM develops account-specific business plans, builds clinical and scientific expertise, educates healthcare providers about disease states and appropriate diagnosis, testing, and treatment, and delivers product expertise and customer service. The role involves collaboration with internal and external stakeholders, implementation of a patient-centric partnership model, local promotional programs, accurate activity reporting, and compliant handling and referral of customer inquiries. The position requires professionalism and compliance with company policies and its Code of Ethics and Business Conduct.

Requirements

  • Bachelor’s degree.
  • Five years of pharmaceutical sales or equivalent experience, such as biotech or medical device sales, or five years of experience in a medical setting.
  • Proven, documented track record of consistent top-tier sales results in institutions and hospital systems.
  • Ability to work effectively independently and in an interdependent, team-oriented environment.
  • Strong clinical and account-selling, analytical, and strategic skills for developing accounts.
  • Demonstrated ability to seek out and qualify leads and profile new accounts.
  • Ability to gain consistent access to healthcare providers in the community and develop strong professional relationships for scientific exchange and promotion.
  • Effective verbal and written communication skills and organizational abilities.
  • Must live in the geographic territory or within 50 miles of its border.
  • Ability to travel regularly within the territory, including frequent overnight and weekend travel.
  • Valid driver’s license and clean driving record.
  • Ability, with or without accommodation, to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Nice To Haves

  • Advanced or master’s degree.
  • Five years of pharmaceutical sales or equivalent experience, such as biotech or medical device sales.
  • Sales experience in the orphan or ultra-orphan area.
  • Biopharmaceutical, Hematology, and/or Oncology experience.

Responsibilities

  • Consistently achieve or exceed sales objectives in the assigned territory.
  • Create and maintain strategically targeted, account-specific business plans reflecting an in-depth understanding of local market forces affecting product sales.
  • Develop and maintain strong clinical, technical, and scientific knowledge.
  • Educate on clinical approaches to disease states that support differential diagnosis and appropriate testing and treatment.
  • Use marketing tools and resources appropriately, including PowerPoint presentations.
  • Collaborate with stakeholders, including aHUS RAMs, TLLs, SALs, MSLs, Market Access, FRMs, PEMs, Diagnostics, and enterprise partners.
  • Lead implementation of the patient-centric partnership model involving physicians, staff, patients, clinics, and hospitals.
  • Execute local promotional activities and programs for therapeutic areas.
  • Provide product expertise and customer service to accounts.
  • Track activities and submit accurate, timely sales activity reports.
  • Learn to understand and demonstrate proper product use to clinicians in a hospital environment.
  • Handle customer questions and objections consistently with product indications and sales training methodology, including compliantly triaging inquiries to appropriate partners.
  • Manage time, CRM tools, resources, and workload efficiently.
  • Proactively interact with Alexion management to refine product and market initiatives.
  • Work professionally and in accordance with company policies and the Code of Ethics and Business Conduct.

Benefits

  • Short-term incentive bonus opportunity.
  • Eligibility to participate in an equity-based long-term incentive program for salaried roles, or receive a retirement contribution for hourly roles.
  • Qualified retirement program (401(k) plan).
  • Paid vacation and holidays.
  • Paid leaves.
  • Medical, prescription drug, dental, and vision coverage, subject to applicable plan terms and conditions.
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