Account Manager, Immunology - Milwaukee, WI

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers within assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The Account Manager builds expertise in brand and segment strategies, promotes demand for prescription products, and executes integrated commercial selling strategies. The position leads cross-functional account planning to grow and retain portfolio business, coordinates with internal and external stakeholders, uses analytics and customer insights to identify needs, manages relationships with Key Opinion Leaders, and serves as the primary contact for assigned commercial speaker bureau contacts. The role requires regular travel and work in varied professional settings, including customer sites, healthcare environments, conferences, and company locations. The position is based in Milwaukee, Wisconsin. Compensation is commensurate with experience. The role does not offer work authorization sponsorship.

Requirements

Bachelor’s degree in Business or a related field.
At least five years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong, documented track record of consistent performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills.
Disciplined, self-starting approach and comfort working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship-management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including ability to work amid ambiguity and limited structure.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Eligibility to work in the United States; the role does not offer sponsorship.

Responsibilities

Acquire and maintain expertise in brand and segment strategies and tactics, providing expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms, market insight, and industry insight.
Lead cross-functional account plans to increase portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the assigned area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.