Account Manager, Immunology - Milwaukee, WI

Galderma • Boston, MA

6d

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills.

The Account Manager develops expertise in brand and segment strategies, promotes prescription products and new launches, and executes integrated commercial selling strategies. The role leads cross-functional account planning to support portfolio penetration, retention, and growth; aligns market and patient access with field reimbursement functions; and uses analytics and customer insights to anticipate needs and develop solutions. The position also manages key relationships, including Key Opinion Leaders and assigned commercial speaker bureau contacts, and executes customer engagement and field-based activities in accordance with company and regulatory standards.

The position requires regular travel and the ability to work in varied professional environments, including customer sites, healthcare settings, conferences, and company locations. Work may include extended periods of driving, standing, walking, presenting, and transporting materials. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The job description is not exhaustive, and duties may be modified to meet business needs.

Requirements

• Bachelor’s degree in Business or a related field.
• Five or more years of outside sales experience with variable commission potential.
• At least two years of pharmaceutical sales experience in dermatological or medical sales.
• Previous account management experience.
• Previous business-to-business sales experience.
• Prior experience as a sales generalist, not limited to a specific product or portfolio.
• Strong track record of consistent, documented performance success.
• Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
• Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
• High integrity, personal motivation, and sense of urgency.
• Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
• Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
• Ability to demonstrate ownership of a book of business.
• Results-oriented and performance-driven approach.
• Strong problem-solving and decision-making skills.
• Disciplined self-starter who is comfortable with autonomy.
• Ability to demonstrate strategic thinking and a long-term vision.
• Relationship management and closing skills, with the ability to adapt techniques and style to varied audiences.
• Learning agility and adaptability, including the ability to work in ambiguous situations and without structure.
• Resilience, persistence, and willingness to take risks.
• Creative, innovative, resourceful, and solution-oriented approach.
• Proficiency using complex sales data and call-reporting software or applications.
• Superior selling, technical, and relationship-building skills.
• Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
• Ability to travel regularly and perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations.
• Ability to perform work that may involve extended driving, standing, walking, presenting, and transporting materials.

Responsibilities

• Acquire and maintain expertise in brand and segment strategies and tactics, and provide expert product knowledge.
• Promote and generate demand for prescription products in a competitive market, including new product launches.
• Execute integrated commercial selling strategies using knowledge of contracting and access platforms, market insight, and industry insight.
• Lead cross-functional account plans to deliver portfolio penetration, retention, and growth for key accounts.
• Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and meet business unit goals.
• Collaborate with internal and external stakeholders and use business analytics and customer insights to anticipate customer needs and support solution development.
• Oversee relationships with Key Opinion Leaders within the area.
• Execute customer engagement initiatives to strengthen strategic customer partnerships.
• Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
• Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
• Perform other duties as assigned.

Benefits

• Competitive and comprehensive benefits program, subject to eligibility and applicable plan terms.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan with employer match.
• Paid time off.
• Competitive compensation.
• Annual incentive opportunities.
• Opportunities for growth, development, and collaboration in an inclusive and innovative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level