Account Manager, Immunology - Milwaukee, WI

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio and requires advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategies, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning, uses business analytics and customer insights to identify needs and develop solutions, and builds strategic partnerships with customers. It also oversees relationships with Key Opinion Leaders, serves as the primary liaison for assigned commercial speaker bureau contacts, and plans and executes field activities in compliance with company and regulatory standards. The position requires regular travel and work in varied professional settings, including customer sites, healthcare settings, conferences, and company locations. Physical activities may include extended driving, standing, walking, presenting, and transporting materials. The position is based in Milwaukee, Wisconsin.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement, and demonstrate ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency using complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales reporting software.
Ability to travel regularly and perform the role’s duties in varied professional environments, including customer sites, healthcare settings, conferences, and company locations.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insight.
Lead development of cross-functional account plans to drive portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives to align market and patient access and field reimbursement functions, drive demand, and support business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.