Regional Manager, Milwaukee

Metropolis•Milwaukee, WI

3d•Onsite

About The Position

Metropolis is seeking a highly motivated, results-oriented Regional Manager to oversee the financial health and operational success of locations in an assigned region. The role is responsible for developing and achieving regional budgets and financial goals, ensuring location profitability, and maintaining high client satisfaction. It also supports business development, including lead generation, contract negotiation, and onboarding new clients. The role is based on an office-first model: corporate team members are required to work on-site at least four days per week. The anticipated annual base salary is $110,000 to $140,000. Actual pay depends on qualifications, relevant experience, skills, education, certifications or licenses, and location. Total compensation may also include healthcare benefits, a 401(k) plan, disability coverage, basic life insurance, stock options, bonus plans, and other offerings.

Requirements

At least 5 years of experience managing multiple locations, stores, and properties.
Proven record of meeting or exceeding budget expectations, developing new business, and building strong client relationships.
Excellent verbal and written communication skills, including the ability to clearly convey complex financial information and strategies to clients and internal teams.
Strong understanding of financial analysis, including budget management and key performance indicators, and familiarity with contract structures and terms.
Experience negotiating effectively to secure new contracts, retain existing business, and resolve potential disputes.
Proficiency with Microsoft Office Suite, Google Workspace, and Slack.
Valid state-issued driver's license with a current address and an acceptable driving record.

Nice To Haves

Bachelor's degree.
Prior parking industry experience.
Experience with budgeting software, Salesforce, or P&L review systems.

Responsibilities

Oversee the development and attainment of regional operating plans, budgets, and reforecasts.
Participate in developing regional financial and operational goals and achieve the established goals.
Monitor regional financial and operational results to ensure existing locations are profitable.
Build and maintain strong client relationships through open communication and mutual benefit.
Address client needs and concerns, including budget discrepancies, revenue opportunities, and contract compliance.
Improve client satisfaction and retention by acting on survey feedback, addressing facility-audit deficiencies, and creating retention plans for at-risk locations.
Drive new business growth through the full sales cycle, from lead generation and opportunity qualification through closing and onboarding.
Negotiate and finalize contracts with new clients.
Grow existing accounts by identifying opportunities to sell additional products and services.
Mentor subordinates, implement development plans, address performance issues, and foster a fair environment for talent advancement.