Regional Manager – Multi-Site Dental Operations (Phoenix Metro & AZ Markets)
About The Position
American Dental Companies (ADC) is seeking a proactive, relationship-driven Regional Manager to oversee practice operations, financial performance, and leadership development across its Phoenix metropolitan and surrounding Arizona practice network. The role leads an assigned portfolio of 8 to 10 partner dental practices and works directly in the field with Owner Doctors and Office Managers to improve practice performance while supporting patient care, team care, and business care. The Regional Manager partners with practice and clinical leaders to optimize schedules, review practice financials, grow EBITDA, and improve operational workflows. The position requires regular regional travel, strong relationship-building and coaching skills, and the ability to balance business accountability with doctor-partner alignment. The role also collaborates with ADC Central Support teams and ensures practices follow company standards and applicable compliance requirements.
Requirements
- At least 5 years of direct multi-site or regional dental practice operations leadership experience.
- Ability and willingness to travel regularly throughout the Phoenix metropolitan area and assigned Arizona locations during standard business hours.
- Experience managing practice-level P&Ls, operational budgets, hygiene column efficiency, and revenue cycle performance metrics.
- Demonstrated success building high-performing teams, developing Office Managers, and navigating organizational change.
- Proficiency with dental practice management software and reporting analytics.
Nice To Haves
- DSO or multi-practice group experience.
- Bachelor's degree in Business Administration or Healthcare Management.
- Experience with Denticon, Jarvis Analytics, Dentrix, or similar systems.
Responsibilities
- Oversee daily operations, provider utilization, and workflow efficiency across 8 to 10 dental practices in the Phoenix metropolitan area and surrounding Arizona markets.
- Monitor KPIs, including production, collections, profitability, patient retention, and treatment acceptance, and maximize EBITDA performance against monthly bonus metrics.
- Coach and develop Office Managers to strengthen accountability, operational performance, team engagement, and staff retention.
- Build collaborative, trust-based relationships with partner doctors and clinical teams while balancing clinical autonomy with business performance.
- Identify operational bottlenecks, assess patient experience standards, and execute targeted improvement plans for underperforming practices.
- Collaborate with ADC Central Support departments, including HR, Finance, Recruiting, Marketing, and Revenue Cycle Management, to resolve practice-level challenges.
- Ensure assigned practices comply with company policies, operational protocols, OSHA and HIPAA standards, and regulatory requirements.
Benefits
- Medical, dental, and vision coverage.
- Paid time off.
- Holiday pay.
- 401(k).
- Monthly performance bonus potential of $1,000 per office based on performance goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
