Regional Manager, Retail Marketing

Hilton Grand Vacations•Auburn Heights, MI

4d•Onsite

About The Position

Hilton Grand Vacations is seeking an experienced, enthusiastic, results-driven Regional Manager of Retail Marketing to lead the Midwest North markets. The role is based in Auburn Hills, Michigan, and focuses on identifying areas for improvement and implementing processes and best practices that drive consistent results. The manager partners with Regional Sales and Marketing Leadership to forecast tour flow, analyze performance, improve tour quality and production, and increase financial performance for each Business Unit. A key part of the role is building and retaining a strong Regional Leadership Team by attracting top talent and effectively training and motivating Retail Marketing Leaders. The position also reviews and develops marketing strategies, manages relationships and budgets, evaluates campaign effectiveness, and supports professional development for regional leaders. Travel of up to 75% is required.

Requirements

Bachelor’s degree or equivalent experience.
10 years of progressive sales and marketing experience.
A minimum of 2–4 years of Director-level management experience.
Adept at using technology, with knowledge of Microsoft Office Suite.
Proven leadership track record guiding direct and indirect reports toward desired outcomes, setting high performance standards, and delivering quality service.
Exceptional written and verbal communication, presentation, and public speaking skills.
Visionary leadership style.
Strong analytical, diagnostic, and problem-solving skills.
Excellent organizational and strategic planning skills.
Proven relationship-building and consultative strengths, including establishing and maintaining customer relationships and building trust and respect by consistently meeting and exceeding expectations.
Experience managing multiple projects, issues, and deadlines.
Experience coaching others through complex, difficult, and emotional issues.
Experience developing and sustaining relationships across multiple levels of the company.
Highly collaborative, innovative, and creative approach to work.

Nice To Haves

Experience managing multiple remote associates.
Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales.

Responsibilities

Review, develop, and implement marketing strategies designed to bring in desirable business and outcomes.
Leverage existing relationships and develop new ones.
Maintain vendor relations and negotiate when needed.
Create and foster strong synergies with Sales and Marketing partners.
Monitor results and profitability, and course-correct as appropriate.
Understand market analytics related to buyer behavior and potential candidate behavior.
Recommend new strategies and ways to leverage existing channels to grow the business.
Evaluate and report on the effectiveness of retail marketing campaigns and strategies.
Develop and manage the budget for designated areas of responsibility.
Provide leadership for creating and executing professional development programs to educate and develop retail marketing leaders.
Create a positive work environment by maintaining high ethical standards and integrity consistent with corporate values.
Maintain and develop the company’s corporate image and reputation, including protecting and developing its brands through suitable PR activities and intellectual property management.
Travel up to 75%.
Partner with Regional Sales and Marketing Leadership to forecast tour flow, analyze performance, and improve tour quality and production.
Build and retain a strong Regional Leadership Team; attract and retain top talent and train and motivate Retail Marketing Leaders.
Identify areas of improvement and implement processes and best practices to drive consistent results.