Regional Manager, Retail Marketing

Hilton Grand Vacations•Auburn Hills, MI

About The Position

Hilton Grand Vacations is seeking an experienced, results-driven Regional Manager of Retail Marketing to lead the Midwest North markets. The role calls for a thorough understanding of the timeshare/vacation ownership industry, critical thinking, strategic planning, and strong team-building skills. Based in Auburn Hills, Michigan, the Regional Manager identifies areas for improvement and implements processes and best practices to drive consistent results. The Regional Manager partners with Regional Sales and Marketing Leadership to forecast tour flow, analyze performance, improve tour quality and production, and increase financial performance for each Business Unit. The role also builds and retains a strong Regional Leadership Team by attracting top talent and training and motivating Retail Marketing Leaders. Travel may be up to 75%.

Requirements

Bachelor’s degree or equivalent experience.
10 years of progressive sales and marketing experience.
A minimum of 2–4 years of Director-level management experience.
Proven leadership track record guiding direct and indirect reports toward desired outcomes, setting high performance standards, and delivering quality service.
Exceptional written and verbal communication, presentation, and public speaking skills.
Visionary leadership style.
Strong analytical, diagnostic, and problem-solving skills.
Excellent organizational and strategic planning skills.
Proven relationship-building and consultative strengths, including establishing and maintaining customer relationships and building trust and respect by consistently meeting and exceeding expectations.
Experience managing multiple projects, issues, and deadlines.
Experience coaching others through complex, difficult, and emotional issues.
Experience developing and sustaining relationships across multiple levels of a company.
Highly collaborative, innovative, and creative approach to work.
Adept at using technology and knowledgeable about the MS Office Suite.

Nice To Haves

Experience managing multiple remote associates.
Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales.

Responsibilities

Review, develop, and implement marketing strategies designed to bring in desirable business and outcomes.
Leverage existing relationships and develop new ones.
Maintain vendor relationships and negotiate when needed.
Create and foster strong synergies with Sales and Marketing partners.
Monitor results and profitability, and course-correct as appropriate.
Understand market analytics relating to buyer behavior and potential candidate behavior.
Recommend new strategies and ways to leverage existing channels to grow the business.
Evaluate and report on the effectiveness of retail marketing campaigns and strategies.
Develop and manage the budget for designated areas of responsibility.
Provide leadership for creating and executing professional development programs to educate and grow a strong bench of retail marketing leaders.
Create a positive work environment while maintaining high standards of ethics and integrity consistent with corporate values.
Maintain and develop the corporate image and reputation, and protect and develop company brands through suitable public relations activities and intellectual property management.
Partner with Regional Sales and Marketing Leadership to forecast tour flow, analyze performance, and improve tour quality and production.
Build and retain a strong Regional Leadership Team; attract and retain talent, and train and motivate Retail Marketing Leaders.
Identify areas for improvement and implement processes and best practices to drive consistent results.