Regional Manager of Recreational Tennis, Northwest Washington

United States Tennis Association-Pacific Northwest Section•Seattle, WA

81d•Remote

About The Position

Established in 1904, the United States Tennis Association Pacific Northwest (USTA PNW) is a 501c3 non-profit organization working to promote and develop the growth of tennis by providing access for all. As one of the 17 sections of the USTA, the national governing body of the sport of tennis, USTA PNW serves more than 1.3M tennis players, 200+ tennis facilities, and provides low-cost RecTennis afterschool and summer parks programs to 40,000+ participants. USTA PNW has cultivated over 300 community partnerships including schools, public parks, recreation, and shared spaces across four states. USTA PNW is the largest employer of recreational tennis jobs in the Pacific Northwest with more than 500+ full-time, part-time, and seasonal employees annually, creating new tennis jobs within the immediate communities served as a core initiative of embracing diversity and inclusivity. USTA PNW believes that the game of tennis is a vehicle that can transform lives. Tennis promotes life-long fitness and wellness while instilling leadership and sportsmanship. The game also teaches teamwork, life skills, and builds stronger families and healthier communities. USTA PNW lives the mission daily, “to promote and develop the growth of tennis to inspire healthier people and communities everywhere.” USTA PNW was recognized in 2024 and 2025 as a Top Workplace by The Oregonian! We are honored to be highlighted in our category, which includes organizations in the Recreation, Travel, Hospitality, and Entertainment sector. This award is a testament to our incredible staff and the collaborative, dedicated, and trusting environment we've built together. RecTennis provides affordable, accessible tennis and life skills programs in a safe environment for players of all ages and skill levels in a high-energy, fun and social learning environment. Creates local jobs and provides ongoing training. Provides free loaner tennis equipment and need-based scholarships to ensure that price is not a barrier for entry. This position partners with hundreds of public and Title I schools, government and cities, public parks and other shared community spaces. The Regional Manager of Recreational Tennis will serve as a key member of the USTA PNW’s Recreation Department to grow the game of tennis in Northwest Washington!

Requirements

Must reside in the geographical area being served to best service the community (Northwest Washington Region: Seattle or Tacoma).
Passion for the game of tennis and spreading the mission of USTA PNW.
Proven leadership abilities to lead a team successfully.
Proven strong organizational and communication skills.
Strong self-starter experience.
Passion for grassroots marketing and implementing marketing strategies.
Experience in successfully reaching goals and short timelines.
Ability to facilitate recruiting, interviewing, training, leading and motivating staff.
General knowledge of the region and major recreational providers and school districts desired.
Strong computer and digital platform skills.
Proven experience managing seasonal or part-time employees.
Ability to work independently and thrive under pressure.
Reliable transportation and valid driver’s license.
Must be able to pass background checks and Motor Vehicle checks.
Must be able to prove authorization to work in the United States per our E-Verify vendor.
Must have the ability to be SafePlay approved and remain SafePlay approved throughout tenure at USTA PNW.
Must complete the required USTA SafeSport online education course. Link provided with offer of employment. The online course takes approximately 90 minutes and you will be paid for your time.
Must sign USTA PNW Offer Letter, Employee Handbook, and all required policies and procedures as needed.

Nice To Haves

Bachelor degree preferred, relevant coaching experience and/or recognized tennis coaching certification preferred.

Responsibilities

Ensure the successful and high-quality delivery of recreational programs in designated areas, providing excellent service at all times.
Cultivate relationships and partner with parks, schools and city governments.
Manage, guide, mentor, and support staff daily at designated locations while problem-solving as needed to ensure seasonal staff feel connected to the USTA PNW mission and to one another.
Recruit, train, schedule, and manage all administrative tasks related to seasonal Site Directors and Instructors.
Drive registrations and revenue for new and existing programs in the Rec Tennis regions.
Fulfillment involves acquiring, distributing, and tracking equipment at various sites. This may include shuffling equipment as necessary.
Lead and assist with program promotion and local grassroots marketing efforts.
Manage customer data, create rosters, and use the communication system in the registration system.
Oversee registration system, customer data and create rosters.
Consistently available to provide valuable support to staff on the court at different times throughout the week.
Communicate with parents and/or guardians to solve problems quickly as they arise.
Manage the ADP system for time, attendance, and other systems as required.
Run several Community Events throughout the year as needed.
Other duties as assigned.
This role will oversee and supervise all seasonal staff members including Sr. Site Directors, Site Directors, and Instructors across designated areas and sites.

Benefits

144 hours of Paid Time Off earned annually
12 Paid Holidays annually
401k eligibility per plan rules (up to 4% company match, after one year of employment) and/or ROTH 401k.
Opportunity to opt for Employer-Paid Employee Health/Dental/Vision insurance per current standards and plan rules. Employee contribution to payment for benefit plans is determined annually.
Eligible for life insurance, AD&D coverage, short-term and long-term disability per current standards and plan rules.
Eligible for additional benefits including: identity-theft protection, legal resources, health advocacy program, pet insurance, and other benefits as described in plan documents.
Opportunity to participate in flexible spending plans for healthcare and dependent care.
Employee and Career Development focus and assets provided to each employee.
Several discounted rates and products for employees including Columbia Sportswear, Nike, Adidas.
Employer-owned laptop/computer, cell phone, cell phone plan, printer, and other appropriate home office equipment provided by the employer.