Regional Manager, Client Operations, Southwest

Clear Channel Outdoor • Phoenix, AZ

1d • Onsite

About The Position

The Regional Manager, Client Operations leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. In partnership with regional and Sales leadership, this role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

Requirements

• Bachelor’s degree in business, advertising, media, or marketing, or an equivalent combination of education, training, experience, or military experience.
• Two or more years of experience in media planning, advertising operations, sales support, campaign management, or a similar environment.
• Experience working in deadline-driven, cross-functional settings.
• Strong organizational skills and the ability to manage multiple projects, deadlines, and workflows accurately in a fast-paced environment.
• Analytical ability to interpret client briefs, pricing guidelines, and inventory data to develop effective campaign proposals.
• Understanding of basic financial concepts, including rates, percentages, ratios, and pricing calculations.
• Strong written and verbal communication skills, including the ability to document proposal details, revisions, and cross-functional requirements clearly.
• Attention to detail and ability to identify and proactively resolve inconsistencies, errors, or gaps in proposal materials.
• Ability to collaborate effectively across Sales, Market teams, Strategy, and Campaign Coordination.
• Ability to prioritize competing requests and adapt to changing business needs.
• Proficiency in Microsoft Office, particularly Excel (formulas and basic data analysis), PowerPoint, and Outlook, as well as CRM or project management systems.
• Ability to sit and/or stand at a desk for at least eight hours a day and perform tasks requiring repetitive use of hands.
• Ability to lift and move items up to 15 pounds.
• Ability to see written documents and computer screens and adjust focus.

Responsibilities

• Develop high-quality, data-driven sales proposals with National Account Executives, Campaign Strategists, and Market Experts, aligning proposals with client objectives, expectations, and business priorities.
• Align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while addressing client needs.
• Manage end-to-end campaign workflows, including routing, inventory reservations, revisions, approvals, and contract readiness.
• Partner with local markets to secure inventory, validate plan feasibility, resolve constraints, and optimize campaign outcomes.
• Oversee post-sale execution, including contracts, fulfillment coordination, and service-level expectations, to ensure accurate and timely delivery.
• Communicate proactively with Account Executives and internal stakeholders about revisions, optimizations, inventory approvals, and campaign updates.
• Monitor campaign delivery and performance through post-campaign reports, proof of performance, and compliance with posting and take-down requirements.
• Support Account Executives in client engagement by addressing needs, resolving issues, and maintaining a consistent, high-quality client experience throughout the campaign lifecycle.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager