Regional Account Manager, Southwest

Watchmaker Genomics•Hawaiian Gardens, CA

16h•$120,000 - $150,000

About The Position

Watchmaker Genomics is hiring a full-time Regional Account Manager for the Southwest Region, covering Southern California and Hawaii. The role is based in Southern California, ideally in the San Diego area, and reports to the Associate Director of Sales. The position is responsible for driving sales growth across the company’s genomics product portfolio and building a territory and strategic accounts to support regional growth. The Regional Account Manager promotes and sells Watchmaker products to academic, translational, commercial, and clinical laboratories. The role includes developing territory plans, managing the complete sales cycle, maintaining customer relationships and CRM records, monitoring market and competitive activity, and collaborating with Technical Support, Product Development, and Marketing. The successful candidate will work in a dynamic, fast-paced environment and travel regionally and nationally. The compensation package includes base pay and an incentive-driven commission structure.

Requirements

Bachelor’s degree in molecular biology, biochemistry, or a related discipline.
At least five years of relevant sales experience selling next-generation sequencing technologies and/or advanced genomics applications into high-throughput clinical sequencing labs, research hospitals, and Laboratory Developed Tests.
At least five years of experience selling in the genomics and life science tools industry.
Demonstrated success meeting or exceeding sales targets, managing complex sales cycles, and closing business through value-based selling and objection handling.
Working knowledge of next-generation sequencing applications and the technical ability to sell innovative molecular biology products.
Strong discovery and analytical skills to identify customer needs and develop tailored solutions.
Exceptional interpersonal, verbal, and written communication skills, including the ability to build trust and communicate value propositions.
Ability to develop territory plans, prioritize opportunities, and identify emerging market needs.
Strong organization, time management, prioritization, follow-through, and opportunity-management skills.
Self-motivation, proactivity, ability to work independently and collaboratively, and adaptability in a fast-paced, evolving environment.
Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and CRM systems; ability to learn new technology platforms and familiarity with generative AI tools.
Regional and national travel availability.

Nice To Haves

Master’s or Ph.D. degree.
Broad technical knowledge of NGS applications and products.
Experience selling sophisticated consumable reagent kits.
Local candidates preferred.

Responsibilities

Analyze and prioritize accounts across Southern California and Hawaii; identify growth opportunities, understand purchasing processes, engage decision-makers, and develop strategic territory plans.
Build and maintain customer relationships by understanding business needs and technical challenges, positioning Watchmaker solutions, and providing responsive customer support.
Manage the full sales cycle, from prospecting and needs analysis through solution development, negotiation, closing, and account retention.
Maintain accurate CRM records, a robust opportunity pipeline, and reliable revenue and demand forecasts.
Conduct customer meetings, site visits, exhibitions, and networking activities; prepare agendas and product materials, document outcomes and action items in CRM, and gather competitive intelligence.
Develop knowledge of Watchmaker products and next-generation sequencing applications, and communicate product features, benefits, and customer value propositions.
Partner with Technical Support, Product Development, and Marketing to convey customer requirements, resolve issues, and align technical and commercial objectives.
Contribute to product launch readiness, product evaluations, and customer-facing technical resources.
Monitor product performance, gather customer feedback, and collaborate on product enhancements and issue resolution.
Travel regionally and nationally.