Regional Manager, Client Operations, Midwest

Clear Channel Outdoor • Pewaukee, WI

1d • Onsite

About The Position

The Regional Manager, Client Operations leads a geographically distributed team that provides consistent, timely sales and campaign support across assigned markets. Partnering with regional and Sales leadership, the role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

The position is based in a temperature-controlled office environment in Pewaukee, Wisconsin. The employee must be able to sit and/or stand at a desk for at least eight hours a day, perform tasks involving repetitive use of the hands, lift and move items up to 15 pounds, and see written documents and computer screens and adjust focus. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• Bachelor’s degree in business, advertising, media, or marketing, or an equivalent combination of education, training, experience, or military experience.
• Two or more years of experience in media planning, advertising operations, sales support, campaign management, or a similar environment.
• Experience working in deadline-driven, cross-functional settings.
• Strong organizational skills and ability to manage multiple projects, deadlines, and workflows accurately in a fast-paced environment.
• Analytical ability to interpret client briefs, pricing guidelines, and inventory data for campaign proposals.
• Understanding of basic financial concepts, including rates, percentages, ratios, and pricing calculations.
• Strong written and verbal communication skills, including the ability to document proposal details, revisions, and cross-functional requirements clearly.
• Attention to detail and ability to identify and proactively resolve inconsistencies, errors, or gaps in proposal materials.
• Ability to collaborate across Sales, Market teams, Strategy, and Campaign Coordination.
• Ability to prioritize competing requests and adapt to shifting business needs.
• Proficiency in Microsoft Office, particularly Excel formulas and basic data analysis, PowerPoint, and Outlook, as well as CRM or project management systems.
• Ability to sit and/or stand at a desk for a minimum of eight hours a day and complete tasks requiring repetitive use of hands.
• Ability to lift and move items up to 15 pounds.
• Ability to see written documents and computer screens and adjust focus.

Responsibilities

• Develop high-quality, data-driven sales proposals with National Account Executives, Campaign Strategists, and Market Experts, aligning proposals with client objectives, expectations, and business priorities.
• Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while meeting client needs.
• Own end-to-end campaign workflows, including routing, inventory reservations, revisions, approvals, and contract readiness.
• Partner with local markets to secure inventory, validate proposed-plan feasibility, resolve constraints, and optimize campaign outcomes.
• Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations.
• Communicate proactively with Account Executives and internal stakeholders about revisions, optimizations, inventory approvals, and campaign updates.
• Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements.
• Support Account Executives as a client-facing partner by addressing client needs, resolving issues, and promoting a consistent, high-quality client experience throughout the campaign lifecycle.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager