About The Position

The Regional Inside Sales and Administration Manager oversees, develops, and manages regional office administration teams and sales support staff. Under the general guidance and direction of the Regional OVP and site leaders, the role aligns teams and structures with company strategic goals while promoting consistent best practices and adherence to company policies across locations. The position also supports plant operations, staffing, payroll, compliance, customer service, invoicing, accounting processes, and coordination between sales and production.

Requirements

  • Minimum of a bachelor’s degree in administration, business, or a related area, or equivalent experience.
  • Minimum of one to three years of experience in office administration or related areas.
  • Working knowledge and proficiency with computers and business-related software, including Microsoft applications (Excel, Word, Workday, Outlook, and MSR).
  • Working knowledge of office equipment such as computers and scanners.
  • Willingness to travel as needed to fulfill job duties.

Responsibilities

  • Oversee, develop, and manage regional office administration teams and sales support staff.
  • Align teams and structures with company strategic goals and ensure consistent best practices and adherence to company policies across locations.
  • Work under general direction, exercise discretion and judgment in setting work priorities, and use creativity as needed.
  • Ensure on-time closing of plant MODS across all plants.
  • Run P&Ls and maintain a general understanding of financial reports.
  • Assist with inventory issues in the system and participate in inventory counts as needed.
  • Work with site management to support staffing needs.
  • Post jobs and screen applicants for administrative and sales support roles at regional sites.
  • Oversee temporary agency usage and employee compliance.
  • Ensure all sites have adequate HR support and employee access to self-service kiosks, and that employee records are maintained according to company policy.
  • Ensure plant transaction records are compliant and inventory corrections are classified correctly.
  • Ensure time and attendance and payroll are processed and submitted on time each week at each facility.
  • Identify, research, and resolve administrative problems and opportunities.
  • Cross-train and fill in for administrative and sales support personnel as necessary.
  • Ensure plant compliance with federal and state laws, regulations, and company policies.
  • Audit employee reviews and work with site leaders to ensure they are completed.
  • Assess opportunities to streamline regional administrative staffing and activities in line with company targets.
  • Ensure team members understand MSR and work with BSA’s to identify training needs and system enhancement opportunities.
  • Establish customer service support best practices to promote a positive experience.
  • Establish best practices to achieve on-time invoicing goals at each location.
  • Establish best practices for timely resolution of credits and accounting discrepancies, and assist with AP and PO issues.
  • Establish best practices for clear communication and up-to-date information sharing between sales and production in MSR.
  • Establish best practices for I/C offsite processing transactions.
  • Complete special projects as needed and perform other duties as required.
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