Regional Inside Sales and Administration Manager

UFP Industries•Newnan, GA

About The Position

The Regional Inside Sales and Administration Manager oversees, develops, and manages regional office administration teams and sales support staff. Under the general guidance and direction of the Regional OVP and site leaders, the manager aligns teams and structures with the Company’s strategic goals and ensures consistent best practices and adherence to company policies across all locations. The position exercises discretion and judgment in prioritizing work and calls for a degree of creativity. It supports regional administrative and sales operations, staffing, payroll, inventory, customer service, invoicing, and communication between sales and production. The role also travels as needed to fulfill its duties.

Requirements

Bachelor’s degree in administration, business, or a related area, or equivalent experience.
One to three years of experience in office administration or related areas.
Working knowledge and proficiency with computers and business-related software, including Microsoft Excel, Word, Workday, Outlook, and MSR.
Working knowledge of office equipment such as computers and scanners.
Willingness to travel as needed to fulfill duties.

Responsibilities

Ensure on-time closing of plant MODS across all plants.
Run P&Ls and maintain a general understanding of financial reports.
Assist with inventory issues in the system and participate in inventory counts as needed.
Work with site management to support staffing needs, including posting jobs and screening applicants for administrative and sales support roles at regional sites.
Oversee temporary agency usage and employee compliance.
Ensure sites have adequate HR support and employee access to self-service kiosks, and that employee records are maintained according to company policy.
Ensure plant transaction records comply with requirements and inventory corrections are correctly classified.
Ensure time and attendance and payroll are processed and submitted on time at each facility weekly.
Identify, research, and resolve administrative problems and opportunities.
Cross-train and fill in for administrative and sales support personnel as necessary.
Ensure plant compliance with federal and state laws, regulations, and company policies.
Audit employee reviews and work with site leaders to ensure reviews are completed.
Assess opportunities to streamline regional administrative staffing and activities in line with company targets.
Ensure team members understand MSR and work with BSA’s to identify training needs and system enhancement opportunities.
Establish customer service support best practices to promote a positive customer experience.
Establish best practices to achieve on-time invoicing goals at each location.
Establish best practices for timely resolution of credits and accounting discrepancies, and assist with AP and PO issues.
Establish best practices for fluid communication and keeping information current between sales and production in MSR.
Establish best practices for I/C offsite processing transactions.
Complete special projects and perform other duties as required.