Regional Hospital Lab Director

Labcorp•Charlotte, NC

1d•Onsite

About The Position

Labcorp is seeking a Regional Hospital Laboratory Director to join its team at Novant Health in Charlotte, North Carolina. The role leads hospital laboratories across a designated market, overseeing quality results, staffing, financial performance, operational metrics, regulatory compliance, and teamwork. The Director partners with hospital administration, laboratory leadership, Medical Directors, Professional Support Leaders, health system leadership, and other departments to ensure laboratories meet provider and patient expectations and to resolve operational issues.

Requirements

Bachelor’s degree in chemical or biological science, Clinical Laboratory Science, or Medical Technology.
At least 5 years of clinical laboratory experience in a supervisory or management role.
ASCP or AMT certification.
Proficiency in laboratory knowledge and effective clinical laboratory management.
Experience in a high-volume, large-hospital environment.
Familiarity with laboratory instrumentation and equipment automation.
Working knowledge of supply chain operations and expense control.
Ability to communicate with a strong customer focus when working with client leadership.
Working knowledge of CLIA, CAP, and relevant state regulations.
Understanding of laboratory operations, policies, and procedures.
Demonstrated success training and developing technical and non-technical employees.
Leadership capability, including emotional intelligence, listening, verbal and written communication, and interpersonal skills.
Ability to manage others’ performance and provide developmental coaching, feedback, and mentoring.
Ability to problem-solve and provide solutions with minimal supervision.
Ability to balance business needs with employee needs.
Proficiency with Laboratory Information Systems and Microsoft Office.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.

Nice To Haves

Master’s degree in chemical or biological science, Clinical Laboratory Science, or Medical Technology.
At least 5 years of experience leading microbiology, anatomic pathology, or clinical pathology.
Previous experience managing multiple locations is highly preferred.

Responsibilities

Lead and direct hospital laboratories within the market to ensure quality results, appropriate staffing, financial vitality, and a collaborative team environment.
Ensure laboratory policies and procedures are implemented and followed across sites in the designated market.
Work with hospital administration and laboratory leadership to maintain financial objectives and understand and explain laboratory variances.
Monitor laboratory performance against established metrics, identify root causes, and implement process improvements as needed.
Partner with Quality and oversee implementation of new test methods and procedures at hospitals in the market.
Work with Medical Directors, Professional Support Leaders, and health system leadership to ensure laboratories meet provider and patient expectations.
Resolve client inquiries and operational issues promptly, consulting relevant medical, technical, quality, laboratory, and corporate operations leaders as appropriate.
Maintain compliance with corporate, state, and federal requirements, including CAP, CLIA, and ISO requirements, relating to personnel safety, testing quality, and professional conduct.
Serve as a laboratory liaison and partner to other health system departments, promoting communication and teamwork.
Ensure effective communication with leadership, clients, corporate operations, direct reports, departmental staff, and inter-departmental staff.
Train and develop technical and non-technical employees; manage performance and provide coaching, feedback, and mentoring.
Balance business needs with employee needs and solve problems with minimal supervision.