Regional Director, Outreach (OH, Hospital Systems)
About The Position
The Regional Director, Outreach leads go-to-market efforts for a designated state-wide or multi-state region, supporting the Directors and Managers representing Charlie Health. The role works with leadership to identify patient referral sources, build clinical-partner relationships, and facilitate admissions. It is accountable for regional team performance and market growth, and may include carrying a book of business depending on team size and growth. The role also collaborates with internal teams to advance go-to-market goals and improve access to Charlie Health’s virtual behavioral healthcare programs.
Requirements
- Must be based in Columbus, Ohio.
- 6–10+ years of business development experience, including 2–3+ years of sales leadership experience.
- Proficiency with Microsoft Office, Google Suite, CRM software (Salesforce preferred), scheduling, and video conferencing technologies.
- Must be authorized to work in the United States and have native or bilingual English proficiency.
- Demonstrated top-tier performance in developing, maintaining, and growing customer accounts in a B2B or outreach setting.
- Experience managing, coaching, and motivating a business development team.
- Experience measuring, analyzing, and being accountable for well-defined sales metrics and KPIs.
- Exceptional interpersonal, relationship-building, and listening skills, with a consultative style.
- Ability to energize, communicate, and build rapport at all organizational levels.
- Ability to travel locally, within approximately one hour’s driving distance, for meetings with potential referral partners.
- Reliable transportation, a valid driver’s license, and ability to drive up to one hour each way regularly.
- Strong project-management skills and ability to manage details in a fast-paced, fluid environment.
- Expertise in advising, presenting to, and persuading senior corporate personnel.
Nice To Haves
- Healthcare experience.
Responsibilities
- Support new admissions goals and overall team performance, which may include carrying a book depending on current team size and growth.
- Manage and lead a regional team of Outreach Directors and Managers, ensuring regional performance goals are met or exceeded.
- Measure and own regional KPIs and report results upward monthly.
- Develop and operationalize go-to-market strategy for efficient new-market penetration.
- Create, build, and manage relationships with referral sources across priority markets.
- Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and build community partnerships.
- Design strategies to better support and engage referral partners across different channels.
- Deepen Charlie Health’s penetration across existing partnerships.
- Attend and lead educational meetings, marketing presentations, and networking events in person and via conference call.
- Synthesize and share market feedback from partners, patients, and stakeholders to inform marketing and product strategies.
- Work with marketing, product, client success, legal, and other internal partners to deliver go-to-market goals.
Benefits
- Comprehensive benefits for full-time, exempt employees.
- Target performance-based bonus.
- Stock options may be included in the total compensation package, depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
