Regional Dispatch Supervisor

Quinn Company•Santa Maria, CA

12d•$70,304 - $81,319•Onsite

About The Position

Quinn Company, a Caterpillar dealership, is hiring a Regional Dispatch Supervisor in Santa Maria, California. The role oversees transportation functions across an assigned region, including supervising drivers and other transportation employees, managing dispatch operations, and ensuring safe, efficient equipment movement in compliance with DOT and company regulations. The supervisor coordinates equipment delivery and pickup across Quinn business units, manages staffing and schedules, controls transportation costs, addresses routing and delivery issues, and works with HR to support staffing, employee relations, and business objectives. Regional travel is required to visit each branch in the assigned region at least three times per year. Quinn Company sells, services, and rents construction, agricultural, and material handling equipment, as well as diesel and natural gas engines. The company was founded in 1919 and is a Caterpillar dealer. The listed wage range is $70,304–$81,319; starting wage depends on experience and education.

Requirements

Associate degree (AA or AS), or an equivalent combination of education and experience.
At least three years of related industry experience.
Strong leadership, communication, and organizational skills.
Knowledge of DOT regulations and transportation operations.
Ability to manage dispatching software, logistics tasks, and fleet coordination.
Commitment to safety, teamwork, and service excellence.

Responsibilities

Manage regional dispatch operations to ensure timely and accurate equipment deliveries and pickups across Quinn business units.
Use transportation and rental software to plan, assign, and direct equipment-movement workflows.
Evaluate staffing needs, adjust schedules, and manage workforce assignments.
Communicate with customers and employees to investigate and resolve routing, hauling, and delivery issues.
Monitor outside hauling use and overtime expenses, and allocate transportation costs to the appropriate departments.
Schedule and track employee training, including online courses.
Confirm drivers complete BIT inspections, review logbooks, and ensure vehicle maintenance schedules are followed.
Collect vehicle inspection reports and submit required documentation promptly.
Promote safety standards and ensure accidents and injuries are documented quickly and accurately.
Evaluate employee performance, complete PADS reviews on time, and hold EOS feedback meetings to create action plans.
Promote Quinn values of Integrity, Teamwork, Respect, Quality, and Service.
Work with HR on staffing, employee relations, and business objectives.
Visit each branch in the assigned region at least three times per year.
Directly supervise regional transportation employees.
Interview, hire, and train staff.
Plan, assign, and direct daily work activities.
Evaluate employee performance and reward or discipline employees.
Address complaints and resolve operational issues.