Dispatch Supervisor

US Venture • Lubbock, TX

7d

About The Position

U.S. AutoForce, a division of U.S. Venture, Inc., is an industry leader in distributing tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. The Dispatch Supervisor leads assigned personnel, oversees dispatch and fleet activities, supports safety and process improvement, and ensures customer service and required operational documentation. The schedule is Monday through Friday, 5:00 a.m. to 2:00 p.m. or until the job is complete; schedules may change based on business needs.

Requirements

• Three years of related experience.
• Skills and experience sufficient to supervise drivers and material handlers.
• Knowledge of state and federal Department of Transportation regulations.
• Knowledge of computer systems or ability to learn them.
• Willingness to work overtime or flexible hours on short notice.
• Good memory and scanning abilities.
• Good communication and math skills.
• Ability to lift up to 80 pounds.
• Ability to learn to use a forklift.
• Valid driver's license and good driving record.
• Successfully pass a pre-employment drug test; THC/marijuana is not tested.

Responsibilities

• Lead assigned personnel through goal setting, performance reviews, delegation, communication, feedback, and recognition.
• Conduct interviews, hiring, and training as needed.
• Support safety programs, ensure compliance with policies and regulatory requirements, and maintain a safe work environment.
• Assist with process improvement initiatives.
• Hold regular meetings to inform personnel of policies and procedures and enforce productivity standards.
• Ensure excellent customer service and communication.
• Ensure drivers complete required daily paperwork, including hours logs when needed, pre-trip inspection sheets, vehicle inspection reports, and daily mileage and fuel reports.
• Ensure paperwork is submitted promptly to the corporate office.
• Assign products to be pulled by material handlers and route paperwork and products to the appropriate area.
• Ensure drivers complete customer returns within three days of creation.
• Collect cash-on-delivery logs daily and ensure cash and checks are collected.
• Communicate effectively with customer service representatives, sales personnel, customers, other locations, and drivers.
• Monitor state and federal Department of Transportation regulations.
• Ensure preventive maintenance is performed regularly and repairs are completed to maintain federal compliance.
• Assist drivers in making arrangements when a breakdown occurs.
• Coordinate Smith Training for drivers.
• Operate power equipment, including a forklift.
• Work as a backup driver when assigned or directed.

Benefits

• Highly competitive wages starting at $26.00 per hour.
• Weekly pay.
• Work boot reimbursement program.
• Healthcare benefits available on the first day of employment.
• 401(k) with employer contribution and matching.
• Paid vacation, sick time, and holidays.
• On-the-job training and skill development.
• Tuition reimbursement.
• Employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed