Regional Director (Wisconsin or Illinois area)

The Inland Real Estate Group of Companies

5d•$70,000 - $81,200•Hybrid

About The Position

Devon Self Storage is hiring a full-time Regional Director based in Wisconsin or Illinois. The Regional Director coaches and develops store teams, partners closely with the Director of Operations, and helps shape the policies and systems that support the business. The role oversees up to 20 locations and leads as many as 40 direct reports, with responsibility for operational excellence, leadership, and team development. The position includes oversight of assigned properties’ financial and physical performance, including P&L ownership, capital expenditure planning and execution, revenue management, and initiatives to grow the portfolio and improve operational efficiency. The Regional Director works regularly with store teams, supports strong policy compliance and execution of company initiatives, addresses issues affecting KPIs, manages auction-related vendor partnerships and compliance, and partners with recruitment to hire employees. The role also coaches General Managers and Assistant General Managers through one-on-ones, performance reviews, feedback, and corrective coaching. It supports onboarding and develops succession plans by identifying high-potential employees and preparing them for future leadership roles. The schedule is hybrid, Monday through Friday, with Saturdays as needed, and travel may be up to 50%.

Requirements

High school diploma or equivalent.
Three to five years of related experience in self-storage or multi-unit management.
Three to five years of direct experience in self-storage multi-unit management.
Must reside in Wisconsin or Illinois, or be willing to relocate without assistance.
Valid driver's license and reliable transportation.
Demonstrated exceptional leadership, team management, and interpersonal skills.
Demonstrated experience managing multiple site locations with sales, profitability, and operational responsibilities.
Ability to demonstrate contribution to significant organizational growth and success.
Strong ability to multitask and manage multiple tasks simultaneously.
Strong written and verbal communication skills.
Problem-solving and conflict-resolution skills.

Nice To Haves

Associate’s degree or higher.

Responsibilities

Lead, coach, and develop high-performing store teams.
Provide hands-on guidance to Store Managers and ensure consistent application of company and operational policies.
Oversee assigned properties’ financial and physical performance, including P&L ownership, CAPEX planning and execution, revenue management, portfolio growth, and operational efficiency.
Build a culture of teamwork, optimism, and accountability through regular field presence and virtual engagement.
Maintain strong organization, an analytical mindset, and timely execution of deliverables.
Work with store teams to identify trends and resolve obstacles affecting KPI performance and operational outcomes.
Set expectations and hold teams accountable for compliance, operational standards, and company and regional initiatives.
Manage auction-related vendor partnerships, legal approvals, compliance requirements, and guidance for store teams through the auction process.
Partner with the recruitment team to interview and hire employees.
Coach General Managers and Assistant General Managers through regular one-on-one check-ins and performance reviews.
Develop bench strength and succession plans by identifying and preparing high-potential team members for leadership roles.
Set performance expectations and KPIs, and coach leaders to achieve and sustain results.
Provide real-time feedback and corrective coaching.
Support onboarding and ramp-up of new hires in partnership with Training and HR.