Regional Director (Wisconsin or Illinois area)

The Inland Real Estate Group of Companies

5d•$70,000 - $85,700•Hybrid

About The Position

Devon Self Storage is hiring a full-time Regional Director based in Wisconsin or Illinois. The role oversees up to 20 locations and leads as many as 40 direct reports, coaching and inspiring store teams while partnering closely with the Director of Operations. The Regional Director helps shape policies and systems that support the business and is responsible for operational excellence across assigned properties. The position includes oversight of financial and physical property performance, P&L ownership, CAPEX planning and execution, revenue management, portfolio growth, and operational efficiency. The Regional Director builds relationships with Store Managers and Regional Operations staff through field presence and virtual engagement, supports hiring, and works to improve KPI performance and consistent execution of company policies and initiatives. The role also develops General Managers, Assistant General Managers, and other employees through one-on-one check-ins, performance reviews, feedback, onboarding support, and succession planning. The schedule is hybrid, Monday through Friday, with Saturdays as needed, and travel may be up to 50%.

Requirements

High school diploma or equivalent.
Must reside in Wisconsin or Illinois, or be willing to relocate without assistance.
3–5 years of related experience in self-storage or multi-unit management.
3–5 years of direct experience in self-storage multi-unit management.
Valid driver’s license and reliable transportation.
Demonstrated exceptional leadership, team management, and interpersonal skills.
Ability to manage multiple site locations with sales, profitability, and operational responsibilities.
Demonstrated contribution to significant organizational growth and success.
Ability to multitask and manage multiple tasks simultaneously.
Strong written and verbal communication skills.
Problem-solving and conflict-resolution skills.

Nice To Haves

Associate’s degree or higher.

Responsibilities

Lead, coach, and develop high-performing store teams.
Ensure consistent application of company and operational policies by providing hands-on guidance and support to Store Managers.
Oversee the financial and physical performance of assigned properties, including P&L ownership, CAPEX planning and execution, revenue management, portfolio growth, and operational efficiency.
Build and maintain a culture of teamwork, optimism, and accountability through regular field presence and virtual engagement.
Use organization, analytical judgment, and timely execution to lead by example.
Partner with store teams to identify KPI trends, remove obstacles, resolve issues, and improve operational outcomes.
Set expectations and hold teams accountable for policy compliance, operational standards, and regional and company-wide initiatives.
Manage auction-related vendor partnerships, legal approvals, compliance requirements, and guidance for store teams through the auction process.
Partner with the recruitment team to interview and hire employees.
Coach General Managers and Assistant General Managers through regular one-on-one check-ins and performance reviews.
Identify high-potential employees and develop bench strength and succession plans for future General Manager or multi-site leadership roles.
Set performance expectations and KPIs, and coach leaders on achieving and sustaining results.
Provide real-time feedback and corrective coaching.
Support new-hire onboarding and ramp-up in partnership with Training and HR.