Regional Director of Dental Operations Maryland

Star Dental Partners•Middle River, MD

21d

About The Position

Star Dental Partners is seeking a hands-on Regional Director of Operations to serve the Mid-Atlantic region, including Washington, D.C., and Maryland. The role focuses on implementing effective strategies and operational tactics to enhance practice-level performance and growth. The position spends 60 percent or more of its time in the field visiting and supporting affiliated dental practices, and requires frequent travel. The successful candidate will be located in the Mid-Atlantic region with proximity to a major airport. Star Dental Partners is a private equity-backed Dental Support Organization that acquires, partners with, and supports dental practices throughout the Southeastern United States. It provides non-clinical administrative support, including human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management, so partner dentists and staff can focus on clinical work. The company offers a competitive compensation package with base salary, annual performance bonus, and incentive equity, as well as standard full-time benefits including medical, dental, vision, and life insurance, PTO, and a 401(k).

Requirements

High school diploma required.
At least 3 years of regional dental operations management experience required.
Experience with P&L responsibility, budget management, personnel management, and team building.
Highly organized and detail-oriented work ethic.
Ability to work collaboratively with team members at both the practice level and Support Center.
Excellent written, verbal, and interpersonal communication skills.
Demonstrated sense of urgency and ability to work well under pressure.
Self-motivated and goal-oriented, with initiative to work independently.
Ability to prioritize, multitask, and meet deadlines.
Integrity, responsibility, accountability, and a high level of professionalism.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to travel frequently, 60 percent or more.
Located in the Mid-Atlantic region (Washington, D.C., and Maryland), with proximity to a major airport.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Spend 60 percent of time in the field visiting and supporting affiliated dental practices.
Provide oversight, strategic guidance, and operational support to dental practices across the assigned region of Washington, D.C., and Maryland.
Assist with onboarding and integrating recently affiliated dental practices, including implementing company operational procedures and processes.
Maintain regular communication with affiliated doctors and practice staff, and visit each practice in the region regularly.
Review practice trends and performance objectives regularly, including through monthly operational reviews, with the goal of increasing practice revenue and EBITDA over time.
Develop, review, and implement recommended operational processes, procedures, and company initiatives in collaboration with the Vice President of Operations.
Collaborate with practices in the region to help resolve operational issues.
Contribute to the development of company policies, procedures, and best practices to help the organization scale effectively.