Dental Regional Manager of Operations

Aligned Dental Partners•Sacramento, CA

About The Position

The Regional Manager of Operations (RMO) leads multi-site operations across a network of established private dental practices. The position works consultatively with assigned practices to support operations, performance, and business goals, and requires frequent travel to practices (approximately 75% of the time). The RMO collaborates with the C-suite and departments including Finance, HR, and Business Development.

Requirements

Background in multi-site operations, including full P&L responsibility.
At least 5 years of operational management experience with a demonstrated ability to drive business results.
Clinical and administrative experience in dental operations.
Ability to travel approximately 75% of the time.
Leadership and relationship-building skills, including delegating appropriately and combining team members' talents effectively.
Business acumen, including knowledge of business strategies and fundamentals such as labor management, budgets, and service offerings.
Results-oriented business planning skills, including clearly communicating objectives, defining meaningful performance measures, following up regularly, and coaching teams toward goals.
Excellent verbal and written communication skills, including email and presentations, with English grammatical proficiency.
Self-starter with excellent time-management skills, ability to manage priorities across a network of practices, and willingness to take a hands-on approach.
Bachelor's degree required.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

MBA or other advanced degree.
Experience with Open Dental software.

Responsibilities

Oversee day-to-day practice operations and revenue.
Assess practice-level performance over time and develop and implement action plans to capture opportunities and achieve business goals, including budget targets.
Develop and support plans related to marketing, pricing, staff labor, operational workflows, and other areas of the business.
Build strong relationships with partner and associate dentists, identify opportunities for doctor growth and retention, and support recruiting and hiring new doctors for the region.
Collaborate with practice teams to develop and implement tools, systems, processes, and training that enhance the office's ability to serve patients.
Coach, mentor, and train key office personnel to build leadership skills and improve team performance.
Identify and implement strategic growth opportunities, including facility and service expansion and adding new doctors.
Collaborate with the C-suite and departments such as Finance, HR, and Business Development.