Regional Manager of Operations

Guardian Fire Services • Denver, CO

1d • $150,000 - $180,000 • Remote

About The Position

Guardian Fire Services is seeking an experienced Regional General Manager to provide strategic and operational leadership across assigned fire protection businesses and branch locations. This is a remote-based leadership position for someone located in the Central United States or on the West Coast, with approximately 50% regional travel and a home office. The role leads the full range of regional operations, including fire sprinkler and fire alarm construction and new installation, service, inspection, testing, maintenance, sales, design, engineering, and project management, with particular emphasis on construction and new-installation operations.

The Regional General Manager is accountable for regional growth, operational excellence, and financial performance. The role leads managers and teams across geographically dispersed locations, develops local leadership, strengthens customer relationships, and drives measurable improvement in revenue, gross margins, labor productivity, estimating and job quoting, operating costs, and job execution. The position also partners with senior leadership on growth strategies and the integration of acquired businesses.

The successful candidate will build high-performing regional operations that deliver profitable projects, strong customer satisfaction and retention, safe and efficient field operations, effective coordination across construction and service teams, and sustainable regional growth. The position offers the opportunity to influence multiple business units and contribute significantly to the continued growth of Guardian Fire Services.

Requirements

• At least 5 years of progressive management experience in the fire protection industry.
• Demonstrated experience managing fire sprinkler, fire alarm, or integrated fire protection operations.
• Demonstrated P&L and financial management experience.
• Strong understanding of fire protection construction, project execution, labor management, and job costing.
• Experience working with general contractors, subcontractors, owners, and other construction stakeholders.
• Proven ability to lead geographically dispersed teams and manage operations across multiple locations.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to balance strategic planning with hands-on operational leadership.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong understanding of applicable fire protection codes, standards, safety requirements, and industry practices.
• Willingness and ability to travel approximately 50% of the time.
• Ability to work remotely from a home office in the Central United States or on the West Coast.

Nice To Haves

• Experience leading fire protection construction or new-installation operations.
• Experience leading multiple functional teams, such as project management, design and engineering, estimating, sales, superintendents, foremen, sprinkler fitters, fire alarm technicians, service technicians, or inspection and testing personnel.
• Previous Regional Manager, Regional General Manager, General Manager, Branch Manager, or Operations Manager experience in the fire protection industry.
• Experience overseeing multiple branches, business units, or geographically dispersed operations.
• NICET certification or other relevant industry certifications.
• Experience with both sprinkler and fire alarm systems.
• Experience managing a business unit or region with full P&L responsibility.
• Experience growing a fire protection business through new construction and recurring service or inspection revenue.
• Experience supporting acquisitions, operational integrations, or multi-location business growth.
• Bachelor's degree in business, construction management, engineering, or a related field; preferred but not required.

Responsibilities

• Provide operational leadership and direction across assigned regional fire protection operations and branch locations.
• Set regional goals, priorities, and performance expectations aligned with company objectives.
• Coach and develop branch managers, department managers, project managers, superintendents, and other operational leaders.
• Coordinate construction, service, inspection, testing, maintenance, sales, design, and project management teams across locations.
• Establish accountability for safety, quality, productivity, customer satisfaction, and financial performance.
• Visit branches regularly to assess performance, support local leadership, address challenges, and implement improvements.
• Develop consistent operating processes, procedures, and best practices across the region.
• Identify and implement opportunities to improve efficiency, productivity, profitability, and business performance.
• Build a regional culture centered on teamwork, accountability, professionalism, and customer service.
• Drive measurable improvements in organic revenue growth, customer expansion, gross margins, field labor productivity, estimating and pricing effectiveness, and operating cost management.
• Partner with senior leadership to execute regional growth strategies and support acquired-business integrations.
• Lead regional fire sprinkler and fire alarm construction and new-installation operations.
• Oversee project execution from estimating and sales through design, permitting, installation, inspection, and closeout.
• Ensure projects are appropriately staffed, scheduled, resourced, and executed across assigned locations.
• Work with project managers, designers and engineers, superintendents, foremen, and field personnel to meet project scope, schedule, quality, and profitability expectations.
• Monitor project backlog, labor utilization, material requirements, job costs, change orders, and margins; implement improvements to project execution and financial results.
• Develop relationships with general contractors, subcontractors, owners, developers, and other customers, and identify additional work and market-growth opportunities.
• Lead service and inspection, testing, and maintenance operations, partnering with local managers to meet financial, operational, safety, and customer-service objectives.
• Coordinate recurring service and inspection customers with construction and new-installation operations.
• Monitor departmental performance, staffing needs, customer retention, and growth opportunities; increase recurring revenue through service agreements, inspections, testing, and maintenance programs.
• Maintain accountability for regional revenue, gross margins, operating expenses, and profitability.
• Develop and manage regional budgets, forecasts, revenue targets, and financial expectations; review results with local leaders and take corrective action when needed.
• Monitor labor, materials, subcontractors, overhead, and other costs; manage backlog and sales pipeline to support revenue and profitability.
• Partner with senior leadership on annual planning, forecasting, capital expenditures, and strategic growth initiatives.
• Work with regional and local sales leaders to develop the project pipeline, participate in major bids and negotiations, and develop strategic accounts.
• Support local teams in acquiring new customers and expanding existing accounts; represent the company in regional fire protection and construction markets.
• Set expectations and accountability for branch, department, and field leadership; assess staffing needs and develop workforce plans.
• Develop superintendents, project managers, foremen, technicians, and future leaders; mentor local teams while encouraging branch-level ownership.
• Promote safety, collaboration, and operational excellence, and ensure compliance with company policies, OSHA requirements, applicable codes, and industry standards.
• Maintain a remote home office in the Central United States or on the West Coast and travel approximately 50% to branches, project sites, customer locations, and regional operations.
• Conduct site visits and leadership meetings, spend time in the field with operational personnel, participate in planning and customer meetings, and remain accessible to local teams between visits.

Benefits

• Comprehensive benefits package.
• Performance-based annual bonus tied to regional revenue, profitability, operational performance, and other key business metrics.
• Company-paid business travel expenses in accordance with company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed