Copy of Regional Operations Manager

Primrose Retirement Communities, LLC • Aberdeen, SD

2d

About The Position

Primrose Retirement Communities is seeking a strategic senior living leader to provide leadership, support, and vision to multiple communities in an assigned region. The role supports Executive Directors in achieving operational excellence and advances occupancy, resident satisfaction, employee engagement, financial performance, and regulatory compliance. The position includes regular travel throughout the assigned region and regular community visits.

Requirements

• Bachelor's degree in Healthcare Administration, Business, Management, or a related field; equivalent experience may be considered.
• Multi-site leadership experience, preferably in senior living, healthcare, hospitality, or a related service-focused industry.
• Strong financial acumen, including budgeting, forecasting, and performance management.
• Demonstrated ability to lead, coach, and develop high-performing teams.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to travel regularly throughout the assigned region.

Nice To Haves

• Experience overseeing Independent Living, Assisted Living, or other senior housing operations.
• Knowledge of state licensing requirements and regulatory compliance within senior living.
• Proven success improving occupancy, resident satisfaction, employee engagement, and financial outcomes.

Responsibilities

• Provide leadership, coaching, and support to Executive Directors to help meet operational, financial, and resident satisfaction goals.
• Drive occupancy, employee engagement, quality outcomes, and community performance through strategic planning and performance management.
• Analyze community metrics, identify improvement opportunities, and implement strategies for growth and operational excellence.
• Partner with Executive Directors to develop budgets, review financial performance, and ensure accountability for results.
• Ensure communities comply with applicable federal, state, and local regulations, licensing requirements, and company standards.
• Support the development of community leaders and teams through training, mentorship, and ongoing professional development.
• Collaborate with home office and regional teams to communicate priorities, address challenges, and advance strategic initiatives.
• Conduct regular community visits to evaluate operations, support leadership teams, and ensure alignment with Primrose's mission and values.
• Promote person-centered care, employee engagement, continuous improvement, and exceptional resident experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager