Regional Commercial Sales Account Manager- NYC

Floor & Decor • New York City, NY

2d

About The Position

The Regional Account Manager is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. The role focuses on selling Floor & Decor’s commercial products to medium and large institutional buyers. The manager works on store-sourced leads, liaises with the Inside Commercial Sales team and end-user customers, and collaborates with the Commercial Support Center to source, bid, and administer large commercial jobs. The position includes daily sales calls to existing customers, product presentations to builders, developers, designers, contractors, and other decision-makers, and ongoing prospecting and monitoring of the local market.

The position requires daily travel by car throughout the assigned area, with limited air travel for customer or corporate events. The work environment is typically quiet to moderate.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of previous commercial industry sales experience; flooring or building materials experience preferred.
• Successful track record in an outside sales environment.
• Familiarity with the local market.
• Competence managing a customer base with a CRM tool such as Salesforce.com.
• Experience with RFPs, commercial job bids, and general construction sales.
• Strong analytical and problem-solving skills.
• Strong computer skills, including Microsoft Office Suite.
• Excellent interpersonal and customer service skills, including influencing and negotiation skills.
• Ability to multitask, meet deadlines, and work in a fast-paced environment.
• Ability to work in an unstructured, unsupervised environment, exercise independent judgment, and demonstrate solid time-management and organizational skills.
• Enjoyment of prospecting for new accounts.

Nice To Haves

• Bachelor’s degree.
• Experience working in a retail environment.

Responsibilities

• Travel throughout the assigned area daily to call on existing customers and prospect for new customers.
• Manage commercial projects from identifying the opportunity through product selection, specification, order placement and tracking, delivery coordination, installation oversight, punch walks, and claim coordination when necessary.
• Continually prospect for viable new accounts and stay aware of local market activity.
• Follow up on leads from sources such as Dodge, stores, and networking groups.
• Work with PRO Teams at each location to pursue commercial leads passed along by store teams and maximize sales efforts.
• Submit proposals and responses to customer RFQs and RFPs after obtaining pricing and specification approval from management, as appropriate.
• Coordinate with the Inside Commercial Sales team on key dates to complete sales and meet customer requirements.
• Work with purchasing and inventory teams through the Commercial Support Center to confirm product availability and determine whether a special purchase order is needed.
• Stay current on merchandise training, new products, and product lines.
• Monitor prospects’ contract calendars and prepare lead-status and other required reports.
• Participate in trade associations and trade shows and assist with other promotional efforts.
• Perform additional similar functions and tasks as needed to achieve assigned business objectives.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED