Regional Commercial Sales Account Manager

Floor & Decor • Houston, TX

22h

About The Position

The Regional Account Manager is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. The role focuses on selling Floor & Decor commercial products to medium and large institutional buyers. The manager works with store-sourced leads, serves as a liaison among customers and the Inside Commercial Sales team, and works with the Commercial Support Center to source, bid, and administer large commercial jobs. The role involves regular customer visits and product presentations to builders, developers, designers, contractors, and other decision makers, as well as ongoing prospecting and awareness of the local market.

The position requires daily travel by car throughout an assigned area, with limited air travel for customer or corporate events. The work environment is typically quiet to moderate.

Floor & Decor offers bonus and career advancement opportunities, financial programs, insurance plans, and time-off benefits, subject to stated eligibility criteria.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of previous commercial industry sales experience; flooring or building materials industry experience is preferred.
• Successful track record in an outside sales environment.
• Familiarity with the local market.
• Competence working with and managing a customer base through a CRM tool such as Salesforce.com.
• Experience with RFPs, commercial job bids, and general construction sales.
• Strong analytical and problem-solving skills.
• Strong computer skills, including Microsoft Office Suite.
• Excellent interpersonal and customer service skills, including influencing and negotiation skills.
• Ability to multitask, meet deadlines, and work in a fast-paced environment.
• Ability to work in an unstructured, unsupervised environment, exercise independent judgment, and demonstrate solid time-management and organizational skills.
• Enjoyment of prospecting for new accounts.

Nice To Haves

• Bachelor’s degree preferred.
• Experience working in a retail environment is a plus.
• Previous commercial industry sales experience in flooring or building materials is preferred.

Responsibilities

• Travel daily throughout the assigned area to call on existing customers and prospect for new customers.
• Manage projects from inception to completion, including opportunity identification, product selection, specification, order placement and tracking, delivery coordination, installation oversight, punch walks, and claim coordination when necessary.
• Continually prospect for viable new accounts and maintain awareness of the local market.
• Follow up on leads from sources such as Dodge, store leads, and networking groups.
• Work with the PRO Teams at each location to pursue commercial leads passed along by store teams and maximize sales efforts.
• Submit proposals and responses to customer RFQs and RFPs after obtaining pricing and specifications approval from management, as appropriate.
• Follow up with the Inside Commercial Sales team on key dates to complete sales and satisfy customer requirements.
• Work with purchasing and inventory teams through the Commercial Support Center to confirm product availability or determine whether a special purchase order is needed.
• Stay current on merchandise training, new products, and product lines.
• Monitor prospects’ contract calendars and prepare status-of-leads and other required reports.
• Participate in trade associations and trade shows and assist with other promotional efforts.
• Perform additional functions and tasks of a similar nature and scope as necessary to achieve assigned business objectives.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED