Regional Clinical Sales Specialist, Trauma (Oakland/Walnut Creek, CA) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine•Walnut Creek, CA
•$54,000 - $87,400

About The Position

The Regional Clinical Sales Specialist supports clients in the Oakland/Walnut Creek, California territory and advances sales of DePuy Synthes orthopedic surgical products. The role provides clinical and logistical expertise in hospitals and operating rooms, including independently covering surgical cases, managing billing and purchase orders, coordinating logistics, and managing product assets. The specialist works under close management supervision and in close partnership with Sales Consultants, while supporting territories throughout the assigned area as needed. Travel within the United States, including frequent overnight and/or weekend travel, may be required, or the specialist may need to relocate to the geographic region assigned by the company. DePuy Synthes Trauma provides solutions for treating trauma injuries ranging from simple to complex, using traditional and minimally invasive techniques. This role supports surgeons and healthcare customers by ensuring the availability and proper functioning of equipment, providing operating-room and sterile-processing consultation, and helping maintain high service and quality standards.

Requirements

  • Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional experience; or at least 4 years of professional experience; or recent transition from active military duty.
  • Ability to travel within the United States as necessary, including frequent overnight and/or weekend travel.
  • Residence in or ability to relocate to a geographic region assigned by the Company.
  • Ability to work in a laboratory or operating-room environment.
  • Valid driver's license issued in the United States.
  • Strong interpersonal communication, influencing, critical-thinking, and problem-solving skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and prioritization skills.
  • Ability to work independently and autonomously.
  • Ability to work within a complex organization and team structure.
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
  • Advance DePuy Synthes sales by serving as the sole Company representative providing direct customer support at surgeries and ensuring proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests; handle hospital billing and build or close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
  • Prepare sales reports and documents as needed.
  • Provide consultation to Operating Room and Sterile Processing Department staff.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Business accident insurance
  • Group legal insurance
  • Pension plan
  • 401(k) savings plan
  • Vacation: 120 hours per calendar year
  • Sick time: 40 hours per calendar year (56 hours for employees residing in Washington)
  • Holiday pay, including floating holidays: 13 days per calendar year
  • Work, Personal and Family Time: up to 40 hours per calendar year
  • Parental leave: 480 hours within one year of a child's birth, adoption, or foster care placement
  • Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
  • Caregiver leave: 10 days
  • Volunteer leave: 4 days
  • Military spouse time off: 80 hours
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