About The Position

The Regional Clinical Sales Specialist supports customers in the New York Metropolitan territory and advances sales of DePuy Synthes orthopedic surgical products. The role provides clinical and logistical expertise in hospitals and operating rooms, including independent surgical case coverage, billing and purchase order management, logistics, and equipment and asset management. The Specialist works under close management supervision and in close partnership with Sales Consultants. DePuy Synthes Spine provides spinal care solutions for simple to complex spine disorders, using traditional and minimally invasive techniques. This position provides surgeons and healthcare systems with clinical support and helps ensure instruments, implants, and equipment are available and functioning. The role also shares customer and marketplace insights with internal teams to improve service and support sales growth.

Requirements

  • Bachelor’s degree, associate degree, or medical certification (such as CST or PT) and at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recently transitioned from active military duty.
  • Ability to work in a laboratory and operating room environment.
  • Valid U.S.-issued driver’s license.
  • Ability to travel, which may include weekends and overnight stays.
  • Residence in or willingness to relocate to the assigned territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and sense of urgency, with the ability to meet tight timelines.
  • Internal and external customer focus.
  • Ability to work independently and autonomously, as well as within a matrix and team structure.
  • High attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in a complex environment.
  • Understanding of human anatomy and physiology.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support during orthopedic surgical cases.
  • Advance DePuy Synthes sales as the sole company representative providing direct customer support at surgeries and ensuring proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests.
  • Manage hospital billing and create and close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
  • Prepare sales reports and documents as required.
  • Provide consultation to operating rooms and Sterile Processing Departments.
  • Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
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