Regional Center Director

Rezolut•Fullerton, CA

4d•Onsite

About The Position

The Regional Center Director provides strategic leadership across multiple imaging centers, managing center staff and onsite operations. The role oversees operational and business performance, reviews procedures for accuracy and efficiency, and works with organizational leadership to help assigned centers meet or exceed goals. The Director is responsible for daily operations, staff leadership and performance management, budget participation, profit and loss performance, regulatory compliance, patient care delivery, service feedback, and clinical record audits. The role also represents the organization with referral sources, physicians, and the community as needed, and oversees coordination of referrals, staffing, supplies, and clinical operations. Periodic travel is expected. The work takes place in an environmentally controlled outpatient clinical environment, with potential exposure to radiation and other conditions common to a medical office. The position may involve working in cool, dimly lighted rooms.

Requirements

At least three years of experience in a healthcare environment.
At least five years of leadership experience, including staff supervision.
Detail-oriented, self-motivated, a problem solver, and a team player.
Ability to navigate multiple computer screens and browsers quickly and accurately.
Ability to excel in a fast-paced team environment.
Ability to continuously exceed company and customer expectations.
Strong communication skills and a professional demeanor.
Bachelor’s degree in Management, Healthcare Administration, or a related field, or equivalent education, training, and experience.
Ability to meet the physical demands of the job, including exerting up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly; regularly using hands and fingers to handle, feel, or operate objects, tools, or controls and reaching with hands and arms; frequently talking and hearing; and using close vision and adjusting focus.

Nice To Haves

Bachelor’s degree in Management, Healthcare Administration, or a related field is preferred.

Responsibilities

Provide day-to-day oversight of center operations and supervise staff.
Participate in budget creation for assigned centers.
Be responsible for the profit and loss performance of assigned centers.
Implement and enforce applicable regulatory standards, requirements, and guidelines in the centers.
Ensure personnel comply with policies and procedures.
Coordinate staff work and training schedules; conduct employee evaluations and performance management; provide coaching; and assist with interviewing, hiring, and orienting new employees.
Collaborate with organizational colleagues to identify process improvements and cost-reduction opportunities.
Oversee and take responsibility for delivery of care to patients served by the centers.
Monitor patient-service feedback and respond to escalated customer-service issues in a timely and professional manner.
Audit clinical records to ensure regulatory standards are met and identify process improvements and cost-reduction opportunities.
Represent the organization with referral sources, physicians, and the community as needed, in conjunction with the Marketing Account Manager.
Delegate and oversee referral coordination, staffing coordination, and supply inventory and distribution processes.
Analyze and organize clinical operations for designated centers.
Perform other duties as assigned.
Adhere to Envision’s Code of Conduct and Compliance Policies and attend annual compliance training.
Provide daily leadership and operational support to center employees, including performance management and hiring responsibilities.