Regional Account Manager, LinkedIn Talent Solutions

LinkedIn•New York, NY

5h•$177,000 - $270,000•Hybrid

About The Position

LinkedIn is seeking a Regional Account Manager to join its Global Clients Program (GCP), building and maintaining relationships with strategic global customers. The role manages a book of current customers, contributes to large centralized global contracts, and conducts outbound activity across the long tail of the portfolio. The manager partners with selected global clients to identify LinkedIn Talent Solutions that support their business and talent objectives, while working to meet or exceed quota and acting in the customer’s best interest. The role requires learning LinkedIn’s Talent Solutions suite and explaining how customers use and value its offerings. The manager develops territory and strategic account plans with a Global Client Director, applies expertise across Talent, Learning, and Glint products, prioritizes opportunities and customer meetings, and uses discovery to understand customer goals. The position also involves growing accounts through new solutions, add-ons, and renewals; building relationships with economic buyers and advisors; preparing tailored presentations and demonstrations; closing orders; and providing post-contract support. Sales operational excellence, including CRM activity tracking and forecasting, is expected. During the first 12 months, the manager is expected to over-attain individual quota while contributing to wider account-team success, develop deep understanding of complex global accounts and how to prioritize across them, and learn to deliver value in long-term partnerships as well as across the long tail of accounts. The role is hybrid, performed both from home and from a LinkedIn office on select days as determined by team business needs.

Requirements

At least 4 years of customer-facing, quota-carrying experience in sales, account management, or relationship management.

Nice To Haves

Ability to understand complex requirements and craft custom solutions.
Strong verbal and written communication skills.
Ability to work with Excel and PowerPoint.
Experience selling to EVPs, CXOs, and end-users within the same sales cycle, in individual and team sales environments.
Experience in solution selling to global or multinational customers with complex organizational structures.
Experience closing new business and managing existing accounts.
Ability to translate data and insights into clear, relevant customer narratives.
Demonstrated ability to generate and execute a plan and lead with solutions to problems rather than products.
Suggested skills: solution selling, closing and managing accounts, storytelling with data, and executive presence.

Responsibilities

Develop territory and strategic account plans in collaboration with the Global Client Director to drive growth.
Apply solutions expertise across LinkedIn Talent, Learning, and Glint product offerings.
Plan and prioritize customer accounts, activities, and meetings weekly, focusing on the largest opportunities.
Understand customers’ businesses and objectives through detailed discovery.
Secure customer commitment and proactively grow accounts off-cycle by selling new solutions, add-ons, and renewals.
Build meaningful relationships with account economic buyers and advisors through high-quality engagement, including training and quarterly business reviews.
Create custom presentations and demonstrations based on customer-defined objectives and goals.
Communicate openly and collaboratively, maintaining a customer-focused approach with global account teams and clients.
Close orders with the larger LinkedIn investment in mind and provide post-contract support to ensure product delivery and satisfaction.
Use CRM to track sales activities and maintain accurate forecasts.
Manage a book of current customers, participate in large centralized global contracts, and conduct outbound activity within the long tail of the portfolio.
Meet or exceed individual quota while contributing to wider account-team success.