Regional Account Manager

React Health Holdings, LLC•Atlanta, GA

About The Position

The Regional Account Manager creates demand for React Health sleep and respiratory products and software solutions among durable medical equipment companies, physicians, and clinicians. The role is accountable for sales growth within a defined territory and works with internal teams to align resources and maximize company efforts in the region. The position manages new and existing DME/HME and/or sleep lab accounts, achieves sales and profitability targets, educates customers, maintains account and sales information in the CRM, and supports customer concerns. It also involves territory budgeting, forecasting, pricing discussions, customer-focused service, and ongoing product and industry knowledge development. The role predominantly operates in an office environment and requires travel, including overnight travel. Occasional work outside normal business hours, including weekends, may be required. Some work (less than 5%) involves moving and lifting heavy networking equipment. Reasonable accommodations may be made for individuals with disabilities to perform the basic functions of the position.

Requirements

At least 3 years of experience in medical sales.
At least 3 years of experience calling on physicians and clinicians, with a strong background in business and sales acumen.
Strong financial and analytical skills.
Ability to influence and build strong relationships with internal and external stakeholders.
Proactive and flexible, with the ability to multitask in a fast-paced, high-growth environment.
Strong presentation skills.
Ability to function and excel in a team environment.
Strong organizational and planning skills.
Proficiency in conducting virtual meetings and presentations.
Normal visual acuity and hearing.
Ability to sit and use hands and fingers to handle or feel objects and manipulate keyboard keys.

Nice To Haves

Bachelor’s degree preferred.
Excellent attention to detail and project management skills.
Successful sales track record in the sleep and respiratory durable medical equipment market.
Excellent written and oral communication skills and ability to work effectively with diverse groups of people.

Responsibilities

Serve as the primary sales contact responsible for the overall growth and management of new and existing DME/HME and/or sleep lab accounts within the defined territory.
Achieve assigned sales quotas and profitability targets across designated product lines and territory accounts.
Conduct regular sales calls and customer education or training by phone, web meeting, and in person.
Manage the territory budget to maximize customer impact, including product and travel expenses.
Collaborate and communicate with internal teams to achieve account-specific objectives and improve the customer experience.
Use and maintain the CRM database, including customer information, follow-up correspondence, copies of correspondence to accounts, and sales analyses.
Increase knowledge of company products, the industry, and competitive products and activity relevant to referral sources.
Negotiate and communicate trading terms, pricing, and cost increases where relevant.
Focus on forecasting, internal communication, and understanding retailer supply demands.
Support or facilitate resolution of client concerns.
Attend regional and national trade shows as requested by the VP of Sales.
Perform departmental duties as assigned and manage expenses in accordance with company policy.
Attend and participate in departmental meetings, seminars, and training sessions needed to maintain professional competence, and ensure department compliance guidelines are met.
Attend meetings, in-service training, and continuing education as delegated by the supervisor.
Provide customer-focused interactions and perform duties required by department policies and procedures.
Perform other duties and responsibilities delegated by the supervisor within the scope of practice and departmental responsibilities.