Regional Account Manager

Ethos Risk Services • Boston, MA

1d • Remote

About The Position

Ethos is seeking a full-time Regional Account Manager to support and grow client partnerships across the New England territory, with a focus on the medical management sector, including nurse case management, IME, utilization review, and medical bill review. The role drives company growth by acquiring new clients and expanding existing relationships. The account manager presents Ethos' medical management solutions, guides clients through the sales process, and supports seamless service delivery. This is a remote position with occasional travel and is ideal for candidates based in Massachusetts.

Requirements

• At least 3 years of experience in the claims industry, such as workers' compensation and/or liability.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal skills and the ability to persuade and influence clients.
• Detail orientation and outstanding problem-solving capabilities.
• Proficiency in Microsoft Office Suite and CRM tools.
• Self-motivation and the ability to manage the sales process autonomously.

Nice To Haves

• Bachelor's degree in Business, Healthcare, Marketing, or a related field.
• B2B sales experience in nurse case management, IME, utilization review, or medical bill review.
• Familiarity with investigative services.
• Experience with Salesforce.

Responsibilities

• Conduct 2–3 client meetings per week, split approximately evenly between virtual and in-person meetings, with up to 25% local travel and occasional overnight travel of 2–3 trips per quarter.
• Maintain and grow an existing book of business in the assigned territory.
• Make daily outreach contacts by phone, email, or other communication channels to drive engagement.
• Manage the full sales cycle, from lead qualification through contract negotiation and closure.
• Prepare proposals tailored to medical management clients that highlight Ethos' value proposition.
• Maintain detailed, up-to-date records of sales activities in Salesforce CRM.
• Represent Ethos at industry events, conferences, and trade shows.
• Collaborate with internal teams on client onboarding and handoffs, and help drive client satisfaction.

Benefits

• Competitive base salary, uncapped commissions, and performance-based incentives.
• Comprehensive benefits package, including healthcare and retirement plans.
• Opportunities for professional development and career growth.
• Supportive and innovative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed